Bulky household waste collection service

This service is for domestic customers and charities only. You can arrange for us to collect items such as:

  • Items of furniture.
  • Household appliances such as microwaves, cookers, washing machines, fridges and freezers.
  • Electrical appliances such as TVs and PCs.
  • Beds and mattresses.
  • Bags of garden waste.
  • Rolls of carpet.

The service is chargeable and the cost will be quoted to you when you make your enquiry. The cost must be paid in full at the time the booking is made with the Worcestershire Hub. The Council accepts most debit and credit cards.

You can book up to three items for collection under the pricing structure below. A greater number of items may require a visit from one of our officers and a special quote will be given.

General waste collections, excluding white goods, take place on a MONDAY. White goods such as cookers, washing machines, dishwashers, spin and tumble dryers, domestic fridges and freezers are only collected on a WEDNESDAY. No collections take place in the weeks around Christmas.

We make collections between 8:00am and 15:30 pm. All bulky waste must be placed outside the FRONT of your property by 8:00am on the agreed day of collection. The crew will only pick up what was agreed at the time of booking.

General conditions

Any single item must not be heavier than two men can reasonably be expected to safely lift. Should any items be too heavy to lift on the day of collection then the item will be left and a refund made to the customer.

We cannot remove commercial fridges or freezers, or hazardous items such as chemicals, clinical waste, car batteries, tyres, gas bottles etc.

You can take items to one of the local household waste sites, if you do not wish to use this service.


Please be aware that bookings must be made no later than 12 noon on Friday for Tuesday general waste collections and 12 noon on Tuesday for Wednesday white goods collections. There are a maximum number of 15 collections on any day.

Charges for Bulky Household Waste



Single item


Two items collected at the same time (not white goods)


Three items collected at the same time (not white goods, incl 3pce suites)


Bagged garden waste

£4.00 per bag (min. order 5 bags, i.e. £20.00)





Cookers, washing machines, dishwashers, tumble dryers etc


Domestic under-counter fridges or freezers and small chest freezers


Tall fridge-freezers, large chest freezers and American-style fridges


We will quote you a separate price for a combination of different items.


Worcestershire Hub Tel: 01905 722233

You can call in to the Customer Service Centre.

If you would like to write to us, our postal address is on the City Council Contact Page