Complaints and Compliments

Complaints

Worcestershire Regulatory Services carries out the Council's licensing functions on their behalf.

If you have any complaints about the service you have been provided by Worcestershire Regulatory Services then in the first instance please email wrsenquiries@worcsregservices.gov.uk or write to:

Head of Worcestershire Regulatory Services
Wyre Forest House
Finepoint Way
Kidderminster
Worcestershire
DY11 7WF

The way your complaint will be handled is set out in Worcestershire Regulatory Services complaints procedure which can be found here:

Worcestershire Regulatory Services Complaints Process

Worcester City Council's own complaints procedure can be found here.

Compliments

If you wish to compliment the service you have received from us then please email wrsenquiries@worcsregservices.gov.uk or write to:

Head of Worcestershire Regulatory Services
Wyre Forest House
Finepoint Way
Kidderminster
Worcestershire
DY11 7WF