Applying For Housing Benefit

Housing benefit provides help towards the cost of accommodation. If you live in rented accommodation you may qualify for this help if you:

  • Currently claim state benefit i.e. Job Seekers Allowance, Income Support, Employment Support Allowance or State Retirement Pension.
  • Earn a low wage, whether you work full or part-time. You might also have children and be claiming Working Tax Credit.

Your landlord might be a Housing Association or a private landlord. You may rent a whole house or just a room.

The amount of help will depend on your income, personal and family circumstances. We will ignore any income you may get from war pensions or widows pensions.

You can get an estimate of your housing benefit using the online Benefits Calculator. You can apply for housing benefit by downloading and completing the Housing Benefit and Council Tax Support application form. Alternatively you can get a form at our Customer Service Centre at:

Customer Service Centre
The Hive
Sawmill Walk
The Butts
Worcester WR1 3PB

or contact us and we will send one out to you.

If you are already receiving housing or council tax benefit but the benefit payment amount does not cover your total rent/council tax bill, then you can apply for an additional Discretionary Housing Payment.

For details of other benefits to which you may be entitled, visit the Department for Work and Pensions website or the Citizens Advice Bureau Advice guide website. You can also find what the rates of benefit are by visiting the Rightsnet website.

Paying your Housing Benefit

We cannot pay your benefit by cheque, if you do not have a bank account. Find out about basic bank accounts.