Where We Are!
Orchard House - Street View
Worcester City Centre Map
Below is an interactive map showing where we are located in relation to car parks, bus and train stations. Please note you can see beyond the boundaries of the map simply by dragging the map with your mouse!
For further information please click on the Point Of Interest (POI) markers on the map.
Main City Council Office
Worcester Customer Service Centre
Orchard House
Farrier Street
Worcester
WR1 3BB
Tel : 01905 722233 (Monday to Friday 8am - 8pm, Saturday 9am - 5pm)
Automated payments Tel : 0845 6023408
E-mail: customerservicecentre@worcester.gov.uk
We are open
The opening hours of Worcester’s Customer Service Centre are :
Day | Opening Times |
Monday | 8.30 -5.00 |
Tuesday | 8.30 - 5.00 |
Wednesday | 10.00 - 5.00 |
Thursday | 8.30 - 5.00 |
Friday | 8.30 - 5.00 |
Saturday | 9.00 - 12.00 (Midday) |
Sunday | CLOSED |
We are also open for telephone enquiries on 01905 722233 on Monday to Friday 8am - 8pm and Saturday 9am - 5pm.
Travel Information
By Rail
National Rail enquiries telephone: 0345 48 49 50 (Timetables and fares)
Foregate Street Station Foregate Street Worcester.
Shrub Hill Station Shrub Hill, Worcester.
Bus Routes
First Midland Red Travel Shop.
Foregate Street Railway Station
Foregate Street
Worcester
Telephone: 01905 663 888
Birmingham Airport.
Join the M42 southbound at Junction 6 then turn onto M5 southbound. Follow until Junction 6 and onto the A4440. Otherwise taxis are available outside the airport.
Parking availability
Pay & Display - Medium Stay.
The cattle Market 119 Spaces
Copenhagen Street 154 Spaces
St Martins Gate Multi-storey 810 Spaces
Travel Connections
Situated between Junctions 6 and 7 of the M5, road access from Worcester to the national motorway network is easy. Two railway stations within the city offer an alternative way of travel accessing London Paddington and Birmingham and the NEC network. Birmingham International Airport and the Eurohub are within an hour's ride, with direct flights to the USA and 28 European cities.
- ROAD
Situated on the M5 motorway with two junctions, giving easy access from any part of the city to the rest of the country. Birmingham is 43 kilometres away, Bristol 98 and Cardiff 121, while London is just 193 kilometres. - RAIL
Worcester is located on the cross-roads of two main lines. There is a regular and frequent service to Birmingham while the Inter-City service links Worcester to London Paddington in just over 2 hours. - AIR
Birmingham International Airport - the “Eurohub” - is no more than one hour away by train and 35 minutes by car. There are direct flights to the United States and 28 European cities as well as 8 domestic destinations. The airports at Bristol and Cardiff are also within easy reach.
Distances from Worcester to key industrial areas (Miles)
- Birmingham 40
- Bristol 63
- Cardiff 89
- London 137
- Manchester 121
- Oxford 86
- Swindon 57
