Advice for Landlords

How do I gain entry to my property?

As a landlord you are allowed to gain entry to your property if required. You are required to give reasonable notice to your tenant. We recommend that you give as long a notification period as possible before your visit. The Shelter website outlines some examples to tenants of what they consider harassment by a landlord or letting agent. Please visit the Shelter website for more information.

What notice do I serve?

To find this out check the tenancy agreement you have signed with your tenant. Once you have found this out you will then be able to determine the correct notice to serve. Serving the correct notice is important because if your tenant refuses to leave the property you must then go to court to enforce the notice; if your original notice is incorrect you will have to start the process all over again. See the Shelter and Direct Gov website below for further information or alternatively contact the Housing Department.

My tenant won't leave

If correct notice has been served but your tenant is unwilling to leave the property at the end of the tenancy, you must obtain a Possession Order from the County Court in order to legally evict them. It is extremely important that you, as the landlord, follow the correct legal procedure before evicting a tenant, as failure to do so may result in legal action taken against you by Worcester City Council for harassment and illegal eviction. If you are unsure what procedure to follow please see the Direct Gov website, the Notice That You Must Serve leaflet, or contact the Housing Department.

Can I evict my tenant myself?

No, the only person who can legally evict a tenant is a Court Appointed Bailiff. The bailiff will execute the Possession Order which has been issued to you by the County Court. If you are unsure what the procedure is for eviction check the Direct Gov website for advice on evicting tenants or contact the Housing Department.

Mortgage arrears / being repossessed

If you are a landlord of a property and you are experiencing financial problems and struggling to meet your mortgage payments, you must act now as the sooner you act the more chance there is of resolving your problem.

You should first speak to your mortgage lender to inform them of your current situation and see if they can offer any solutions. You should contact Citizen Advice Bureau or the National Debtline who can offer confidential debt advice. Please find the numbers below. You may also find it useful to read the Mortgage Advice leaflet.

  • Citizen Advice Bureau - 01905 611 371 - Website
  • National Debt Line - 0808 808 4000 - Website
  • Housing Advice Team - 01905 722 277 - Website
  • Mortgage Advice Leaflet - Leaflet

Housing Benefit

Housing Benefit is designed to help people on benefits or on a low income with their rental payments. If accepting a tenant in receipt of Housing Benefit you may need to consider if the rent is set in accordance with the Local Housing Allowance Rates. The Local Housing Allowance rates are available by visiting the Housing Benefit page.

The tenant may be required to pay some of the rent if the Housing Benefit does not cover the full amount of rent. In this case, you and the tenant should make arrangements on how this will be paid. For further information on Housing Benefit please visit the Housing Benefit page.

Other Information