Councillors: Mayor of Worcester

Civic Office

The Mayor is the Civic Head of the Council. In May of each year, one of the Councillors is elected to serve as Mayor for one year and another elected as a Deputy. The Mayor chairs meetings of the Full Council and represents the city at ceremonial occasions. The Mayor also welcomes international visitors and attends events organised by local people

The Mayor of Worcester 2016/2017, Councillor Paul Denham

Cllr Paul Denham

The Deputy Mayor for 2016/2017 is Councillor Steve Mackay

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Council: Fair Processing Notice

National Fraud Initiative – Fair Processing Notice (Cabinet Office)

This authority is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for; auditing, or administering public funds, or where undertaking a public function, in order to prevent and detect fraud.

The Cabinet Office is responsible for carrying out data matching exercises.

Data matching involves comparing computer records held by one body against other computer records held by the same or another body to see how far they match. This is usually personal information. Computerised data matching allows potentially fraudulent claims and payments to be identified. Where a match is found it may indicate that there is an inconsistency which requires further investigation. No assumption can be made as to whether there is fraud, error or other explanation until an investigation is carried out.

We participate in the Cabinet Office's National Fraud Initiative: a data matching exercise to assist in the prevention and detection of fraud. We are required to provide particular sets of data to the Minister for the Cabinet Office for matching for each exercise..

The use of data by the Cabinet Office in a data matching exercise is carried out with statutory authority under Part 6 of the Local Audit and Accountability Act 2014. It does not require the consent of the individuals concerned under the Data Protection Act 1998.

Data matching by the Cabinet Office is subject to a Code of Practice.

View further information on the Cabinet Office's legal powers and the reasons why it matches particular information.

For further information on data matching at this authority please contact:

John Fidoe
Worcestershire Internal Audit Shared Service
Email: john.fidoe@worcester.gov.uk
Tel: 01905 722168

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Business Rates

Business Rates

The Non-Domestic Rate, or business rates, collected by local councils are the means by which businesses and others who occupy non-domestic property make a contribution towards the cost of local services.

Except in the City of London where special arrangements apply, the rates are pooled by central government and redistributed to local councils according to the number of people living in the area. This money, together with revenue from council taxpayers, revenue support grant provided by the Government and certain other sums, is used to pay for the services provided by your local council and other local authorities in your area.

More information on Business Rates can be found in our Business Rates Information Leaflet.

General information about Business Rates can also be found by visiting  www.gov.uk/introduction-to-business-rates

Business Rates Revaluation 2017

On 30 September 2016, the Valuation Office agency will be publishing rateable values online which will apply to all business premises from 1st April 2017. To find out more information about this please visit www.gov.uk/voa/revaluation.

What are Business Rates?

Business rates is a local tax that is paid by the occupiers of all non-domestic /business property, in the same way that council tax is a tax on domestic property.
Business rates are charged on most business properties such as shops, offices, pubs, warehouses and factories. However, the property doesn't have to be used for a business - if it is used for purposes which are not domestic it is likely to be rateable. We will send you a business rates bill each year.

Roles and responsibilities?

The Valuation Office Agency sets the rateable value of business premises by using property details such as rental information.

We use the rateable value and the business rates multiplier (set by central government) to calculate your business rates bill.

What is the Rateable Value?

The rateable value is assessed by the Valuation Office Agency, which is an agency of HM Revenue and Customs.
A property's rateable value is an assessment of the annual rent the property would rent for if it were available to let on the open market at a fixed valuation date.

  • Until 31 March 2017, the rateable values will be based on a valuation date of 1 April 2008.
  • From 1 April 2017, the rateable values will be based on the valuation date of 1 April 2015.


If you think your rateable value is incorrect, you can find and view your property details here:
www.gov.uk/correct-your-business-rates

What is a revaluation?

The VOA regularly re assess and update the rateable values of all business properties usually every five years. This is called a Revaluation. This is done to maintain fairness in the system by redistributing the total amount payable in business rates, reflecting changes in the property market. Revaluation does not raise extra revenue overall.

How can I find out more?

For more information on the 2017 Revaluation, rateable values, and business rates go to www.gov.uk/voa/revaluation .
You can also estimate your business rates bill, including any small business rate relief the local council may apply.

Retail Discounts

Two discounts are available to businesses in 2014/15 and 2015/16

  • Up to £1,000 discount each year for retail premises such as shops, pubs, cafes and restaurants with a rateable value up to £50,000
  • 50% discount for 18 months for businesses moving into retail premises that have been empty for a year or more

See more details about retail discounts

You can also find information for businesses at the following places:

or contact us to discuss any enquiries you may have.

How to pay your Business Rates

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Freedom of Information: Business Rates

Business Rates Datasets

Worcester City Council receives regular FOI requests for information about business properties in the council's area.  As many of these requests are for similar information we are now making the following commonly requested data available:

  1. All business properties in Worcester City
  2. Empty Properties
  3. Properties receiving Charitable or Rural Rate Relief
  4. Properties receiving Small Business Rate Relief
  5. Properties receiving Retail Relief
  6. New accounts in the previous 3 months
  7. Accounts with credit balances

Each set of data will be updated in January, April, July and October each year.

Notes about the data

  • The ratepayers name and correspondence address will only be shown for companies and other organisations. If the ratepayer is a person those fields will be blank as required by Data Protection rules.
  • The ratepayer is responsible for paying the rates but may not be the owner of the property. You can find out who owns a property from the Land Registry
  • Our property reference number is also used by the Valuation Office  Agency (VOA) which values property for rating purposes on behalf of the government. You can find more information about the valuation of a property, including previous rateable values, by using the property reference number on the VOA website
  • We do not disclose account reference numbers as they are personal to the ratepayer and are used to confirm identity.

All Business Properties

This list includes all properties in the Worcester City Council area that are subject to business rates. The data includes property reference and address, ratepayers name and correspondence address, date the ratepayer became liable, rateable value and description.

This list also contains an indicator showing whether the property appears in any of the other lists.

Period PDF CSV
2016-17 Quarter 1 All business properties.pdf All business properties.csv
2015-16 - Quarter 4 All business properties.pdf All business properties.csv

Empty Properties

This list includes all business properties that are empty. The data includes the date the property became empty and the exemption type (if applicable). Business rates are not charged for the first 3 months that a property is empty or the first 6 months if it is industrial. After that full rates are payable unless the property is exempt.

Period PDF CSV
2016-17 Quarter 1 Empty Properties.pdf Empty Properties.csv
2015-16 - Quarter 4 Empty Properties.pdf Empty Properties.csv

Charitable and Rural Rate Relief

This list includes properties where the ratepayer is receiving mandatory or discretionary charitable rate relief or rural rate relief. The data includes the type of relief and the percentage awarded.

Period PDF CSV
2016-17 Quarter 1 Charitable & Rural Rate Relief.pdf Charitable & Rural Rate Relief.csv
2015-16 - Quarter 4 Charitable & Rural Rate Relief.pdf Charitable & Rural Rate Relief.csv

Small Business Rate Relief

This list includes all properties where the ratepayer receives small business rate relief. The data includes the amount of relief awarded.

Period PDF CSV
2016-17 - Quarter 1 Small Business Rate Relief.pdf Small Business Rate Relief.csv
2015-16 - Quarter 4 Small Business Rate Relief.pdf Small Business Rate Relief.csv

Retail Relief

This list includes all properties where the ratepayer receives retail relief. This relief can be given to properties with a rateable value of £50,000 or less that are used for retail purposes. The data includes the amount of relief awarded.

Period PDF CSV
2016-17 - Quarter 1 N/A N/A
2015-16 - Quarter 4 Retail Relief.pdf Retail Relief.csv

New accounts per quarter

This list includes all properties where the ratepayer became liable from a date in the previous quarter. For example, the data published in July will include properties where the ratepayer became liable in April, May or June. The data includes the liability start date.

Period PDF CSV
2016-17 - Quarter 1 New accounts.pdf New accounts.csv
2015-16 - Quarter 4 New accounts.pdf New accounts.csv

Accounts in Credit

This list includes accounts that have a credit balance. The data includes the credit amount and the financial year it relates to. If you think you are entitled to an amount in this list you will need to provide proof of your entitlement and your bank account details to enable a refund to be made.

Period PDF CSV
2016-17 - Quarter 1 Accounts in Credit.pdf Accounts in Credit.csv
2015-16 - Quarter 4 Accounts in Credit.pdf Accounts in Credit.csv

If the data you require is not included in these lists you should send an FOI request to foi@worcester.gov.uk

 

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Park's Events

Park events

Whatever the season there’s always something going on in our parks and nature reserves, from local regular community events to large annual city-wide events such as the Worcester Show.

To be the first to know about up-coming events, activities and attractions at the parks in Worcester, sign up to our mailing list or follow Worcester Parks on Facebook!

Forthcoming park events

Gheluvelt Park Splashpad

Please see specific opening times below.

Period

Opening Times

April - May

11:00 - 16:00 everyday

June to August

11:00 - 18:00 every day

September 11:00 - 18:00 every day
1 October - 31 March CLOSED

Grab-a-plant!

When: 10:00 to 12:30
Where:

  • Fort Royal Park, Tuesday 27 September
  • Cripplegate Park, Wednesday 28 September
  • Gheluvelt Park, Thursday 29 September

Cost: FREE, no need to book

Grab some Geraniums, Begonias, Canna Lilies and Cineraria before the beds get re-planted. Please take plants from the annual beds only and please check with the staff on site!

Bring your own plastic bags, gloves and trowels. Plants available on a first come, first served basis. If you are bringing a large group e.g. a school class or are in need of a large number of plants, please let us know!

For more information, please contact greenspaceevents@worcester.gov.uk or phone 01905 722233

Apple Pressing Days

Bring your own apples and pears to one of Transition Worcester Orchard Workers’ popular pressing days. Help the volunteers turn fruit into juice and find out all about looking after your trees for fruit and wildlife. Don’t forget to bring plenty of empty bottles!

Worcester City venues, all 11:00 – 15:00:

  • 8 October - Cripplegate Park
  • 15 October - Lyppard Hub, Warndon Villages
  • 22 October - The Commandery, Sidbury
  • 29 October  - The Pump House, Gheluvelt Park
  • 12 November  - The Countryside Centre, Worcester Woods Country Park

 

Cost: Donations to Transition Worcester welcomed for juicing service

For more information, further dates and venues visit www.transitionworcester.org.uk

Multi-sports at Diglis Fields

When: Sunday 16 October, 14:45 – 16:15
Where: Diglis Playing Fields, near the play area.
Cost: FREE

Free multi-sports activities for 2-18 year olds, including cricket, tennis, football and much more!

All you need to do is turn up, sign in and take part. Parental consent needed for under 16’s. Sessions will be led by Freedom Leisure

These extra sessions have been arranged by the Friends of Diglis Fields will the support of the Play Council.

For more information email sportdevworcester@freedom-leisure.co.uk.

Friends of St Peter’s Parks community litter picks

When: Monday 31 October at 10am
Where: St Peter’s Tesco play park
Cost: FREE

The Friends want to STOP THE DROP! Litter and fly-tipping is spoiling our beautiful open spaces. These days are a grass root community action day where local people who care are invited to get involved by joining us to promote a healthier attitude to litter by picking up litter that shouldn’t be dropped in the first place. This day is also supported by Tesco’s staff who hope to help on the day and the Friends of St Peter’s Parks.

To book email greenspaceevents@worcester.gov.uk

HIIT-FIT

When: Mondays and Thursdays 18:30 – 19:30 19 September to 27 October (Further dates TBC)

Where: Gheluvelt Park – meet by the Pump House

Cost: £5 per session

HIIT-FIT..... Introducing Worcester’s new fitness camp:

  • -Get motivated
  • No gym
  • No contract
  • Make friends
  • Lose weight
  • Get fit
  • Tone up
  • Get nutritional advice

Sound good? If you are looking for a fast, cheap and easy way to get fit then come to HIIT-FIT and we will do the rest.

No need to book. For more information visit or contact us via: www.facebook.com/hiit13fit

Instagram @hiit13fit

Hiit-fit@hotmail.com

07986581810

LivFit Fitness Camps

When: *New times from September* Mondays, Wednesdays and Fridays 9:30am and 6:30pm, Saturdays 9:00am
Where: Diglis Playing Fields
Cost: £5 per session, first session free

Booking recommended. Contact train@livfitness.co.uk or 07984630764 to book your spot.

For more information find @LIVfitCamps on facebook.

Friends of St Peter’s Parks - From small trees…..

When: Thursday 6th October 10:30am
Where: under the large oak in Battenhall Park
Cost: FREE

An orchard is a collection of food providing trees often planted among grasses full of wild flowers. Community orchards are excellent places for people to come together and enjoy the fruits of nature. We want to plant a NEW orchard that will become part of community life for future events such as Apple Day, picnics, story-telling or just as a green haven to relax and wind-down in. Today from small trees our community orchard will begin.

For more information visit www.worcester.gov.uk/park-events

Trails and Brooms at Half Term

When: Thursday 27th October 10am to 12pm
Where: Gheluvelt Park (outside the Pump House)
Cost: FREE

Join us for a morning of outdoor natural crafts and have a go at making your own broomstick. Please wear weather appropriate clothing and footwear to allow for nature trails.

Meet at the gazebo outside the Pump House.

Activities aimed at ages 5+ but siblings welcome. No unaccompanied children.

No need to book, just turn up.

For information contact greenspaceevents@worcester.gov.uk

Friends of St Peter’s Parks - Ancient hedgerow restoration

When: Thursday 3rd November 10:30am
Where: meet at the play park off Battenhall Rise in Battenhall Park.
Cost: FREE

Criss-crossing the countryside, hedgerows divide farmland and landscapes. The hedge in Battenhall Park was used as a barrier to prevent livestock from escaping from the fields. Though most of it has been removed, you can still see the line it took, most noticeably by the large oaks in the park. The 90m of hedge that remains needs help! It has become gappy and scrubbed hedgerow, losing some of its value to wildlife. Today we’ll work towards restoring this hedge to health.

Booking recommended but not essential

Friends of Warndon Villages – Christmas celebration at Lyppard Hub!

When: Tuesday 20th December 2016 10:30 – 13:00
Where: Meet at 10:30am at Lyppard Hub, Warndon Villages.
Cost: FREE!

At this session the Friends Group will be working on a section of ancient hedgerow that has been previously coppiced and then to celebrate Christmas having a mini Christmas part in the Lyppard Hub! There will most likely be a host of home baked goodies just waiting to be devoured… feel free to come and join the fun. Everyone welcome, all tools and PPE provided.

No need to book, just turn up on the day.

For more information contact greenspaceevents@worcester.gov.uk

Regular events

LivFit Fitness Camps

When: *New times from September* Mondays, Wednesdays and Fridays 9:30am and 6:30pm, Saturdays 9:00am
Where: Diglis Playing Fields
Cost: £5 per session, first session free

Booking recommended. Contact train@livfitness.co.uk or 07984630764 to book your spot. More information on Facebook.

Fort Royal and Commandery Healthy Walk

When: Every Tuesday 10:30 - 11:30
Where: Meet in the Commandery Shop
Walk Length: Walks will vary each week averaging 1 hour but always start and finish at the Commandery.

Enjoy a walk through some of the City's green spaces and enjoy a well earned cuppa at the end. Everyone welcome!

If it’s your first time on this walk please arrive 5 or 10 mins early to sign in. Thanks!
Supported by the Worcestershire Walking Network. Information about other local health walk groups on the Walking For Health website.

For more information or to book a place call the Customer Service Centre on 01905 722233 or email greenspaceevents@worcester.gov.uk

Train Commando Fitness

When: Tuesday and Saturday mornings 9:00 – 10:00
Where: Gheluvelt Park, meet near the Pump House
Cost: £5 per session, first session free

Outdoor fitness sessions suitable for all ages and abilities.
More information at Train Commando website or contact James on 07714 283758.

Friends of Warndon Villages – Volunteer days

When: Fourth Tuesday of each month 10:30 – 13:00
27 September, 25 October, 22 November
Where: New volunteers meet at 10am at Lyppard Hub, Warndon Villages.
Cost: FREE!

The Friends of Warndon Villages Group are venturing into new and exciting projects to completely overhaul selected green spaces in Warndon Villages. This will includes a range of practical tasks as identified by the group. All tools and equipment provided, just bring appropriate clothing and boots.

Drinks and biscuits for all willing volunteers!

No need to book, just turn up on the day.

For more information contact greenspaceevents@worcester.gov.uk
Friends of Warndon Villages on Facebook.

Swan Sanctuary Working Parties

When: Third Wednesday of the month, 10:00 – 12:30
21 September, 19 October, 16 November
Where: Meet at the north end of Bromwich Parade, near the main road bridge.
Cost: FREE

Join Swan Food Project volunteers to help with various practical tasks to help the swans and other wildlife. Tasks could include cleaning and weeding the bridge steps and boathouse steps, trimming shrubs to give swans safer and easier access to the river. Those who wish to can stay after coffee to help with the swan feeding at 12:30, which would take about 30 minutes. Tools provided.

For more information email Marilyn McCarthy or greenspaceevents@worcester.gov.uk
Book online

Warndon Healthy Walk

When: Every Thursday at 10:30am - 12noon
Where: Meet at Warndon Communtiy Centre (Shap Dr)
Walk Length Length: approx 2 miles / 45 mins
Shorter walk: (under 30min) On the second Thursday of each month

Please wear sturdy footwear and outdoor clothes. If it's your first time on this walk please arrive 5 or 10 minutes early to sign in. Thanks!

Supported by the Worcestershire Walking Network. Information about other local health walk groups on the Walking For Health website.

For more information or to book a place call the Customer Service Centre on 01905 722233 or email greenspaceevents@worcester.gov.uk

Fort Royal Gardening Group

When: First Thursday of the month, 10:00 – 12:30
Where: Fort Royal Park & Commandery Gardens
Cost: FREE

Join the Park Keeper and a friendly group of volunteers to look after the Commandery Gardens and Fort Royal Park. Share skills and knowledge with like-minded people while carrying out tasks such as weeding, sowing, planting vegetables and bedding plants, followed by a cup of tea. No experience needed, tools and gloves provided, please wear sturdy footwear and outdoor clothes. Meet in the Commandery Shop.

For more information email greenspaceevents@worcester.gov.uk

Friends of St. Peter’s Parks - Volunteer Days

When: First Thursday of every Month, 10:30 – 13:30
Where: Various locations within St. Peters Parish
Cost: FREE

The Parish of St Peter's wants to enhance the use of its many open spaces. Volunteer days are held on the first Thursday of every month. The work is a mix of seasonal practical work and community engagement projects. Tools and gloves provided, please wear suitable clothes for the weather and sturdy footwear. Drinks are provided but don't forget your lunch!

Please see individual events near to the date for details.

Booking is not essential but recommended. Book online

For more information email greenspaceevents@worcester.gov.uk or phone 01905 752960

Gheluvelt Riverside Healthy Walk - Gheluvelt Park

When: Every Friday at 10:30 - 12:00
Where: Meet at the Pump House Environment Centre every Friday
Walk Length: Walks will vary each week averaging 4.5 miles and taking approx. 1 hr 30 mins

Enjoy a walk through the city's parks. We always start and finish at the Pump House. Everyone welcome! If it's your first time on this walk please arrive 5 or 10 minutes early to sign in. Thanks!

Please wear sturdy footwear and outdoor clothes. Refreshments available at the Pump House.

Supported by the Worcestershire Walking Network. Information about other local health walk groups.

For more information or to book a place call the Customer Service Centre on 01905 722233 or email greenspaceevents@worcester.gov.uk

Kids Run Free

When: First Saturday of each month, 8:45 – 10:00
1 October, 5 November, 3 December
Where: King George V Playing Fields (Brickfields Park)
Cost: FREE

Kids Run Free is a charity which organises regular running events for children aged 0-16. Their mission is to support children to realise their potential through sport, helping them to become happier, healthier and more confident. The events are based on personal achievement rather than competition.

For more information and to register visit the Kids Run Free website.

Trotshill Orchard Group – Volunteer days

When: Third Saturday of most months 10:00 – 13:00
(15 October – Apple Pressing at LYPPARD HUB 11:00 – 15:00), 19 November
Where: Meet at 10am on site, end of Trotshill Lane East, Warndon Villages.
Cost: FREE!

The Trotshill Orchard Group continues to successfully manage and enhance a stunning Fruit Tree Orchard located on Trotshill Lane East in Warndon Villages. This work includes a range of practical tasks as identified by the group. All tools and equipment provided, just bring appropriate clothing and boots. Drinks and biscuits for all willing volunteers! No need to book, just turn up on the day.

For more information contact greenspaceevents@worcester.gov.uk
 

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Planning: How Do I Search for a Planning Application?

Searching for a Planning Application?

Background

Our Planning Search service currently offers access to all applications received by the City Council since 1947. It also allows customers to view submitted plans, decision notices and make comments on our undetermined applications. Some useful guidance on how best to use the search service including the facility for electronic measuring of drawings.

The search function is now the only way of viewing planning applications. If you need help viewing applications it is possible to use the public computers on the ground floor of The Hive with the support of Worcestershire Hub Staff.

The City Council has a full record of every planning application since 1947 called The Planning Register. We have two search methods to view all of our planning applications within our planning register.

The Planning Search Service allows interested parties to make representations on undetermined applications, please note that The City Council in accordance with the Data Protection Act will in most cases publish your comments on the Internet including your name and address whilst redacting personal information such as telephone numbers, email addresses and signatures. It is preferable if you comment on a planning application online and it is recommended that you review the advice on making comments before doing so.

If you experience any technical problems when using our webpages then please let us know by email at planning@worcester.gov.uk

Planning Application Search (including the weekly planning lists)

This service is provided subject to terms and conditions by continuing to use the planning application search service you are agreeing to these terms and conditions,

View current planning applications

Important information:  If you are searching an application reference which ends with 'A' i.e.. P16Q0009A then we wish to advise that these have changed to the following format 'letter100number' i.e. P16Q1009.

You can view the weekly lists of applications by simply completing the Received and Decided  date fields - please note that the above fields can remain blank 

Applications received between 1992 - Present Day

Historical Planning Application Search

This service is provided subject to terms and conditions by continuing to use the planning application search service you are agreeing to these terms and conditions,

View historical planning applications

View planning register index cards

Historic planning applications received between 1947 - 1992 (Historical search maybe less detailed)

Planning register index cards between 1947 - March 2016

Public Notices

Weekly Newspaper Advert

Published by Worcester City Council

Please note our webpages will be unavailable between 03:00 - 04:00 daily for routine system maintenance

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Road Closures for Approved Events

Road closures for approved events

Road Closed Road SignWorcester City Council may grant Temporary Road Closure Orders under the authority of Section 21 of The Town Police Clause Act 1847 for events across the city for a variety of reasons, such as Civil Events like the annual Remembrance Day Parade, larger organised events such as The Race for Life or The Annual Motor Show held each year on the High Street.

These temporary road closures may also be granted for smaller more private events, such as organised street parties or one off celebrations to mark a special event that is restricted to residents or a private event.

Each individual application will be considered on its own merits and Worcester City Council cannot guarantee that any particular application will be granted.

If you wish to apply for a street party event please download and fill in the application form.

You can find more information about Temporary Road Closure Orders and Street Parties at www.streetparty.org.uk or www.thebiglunch.com

Worcester City Council does not charge for this service.

Approved road closures

Whereas during certain hours on certain days as described below various roads, all in the City of Worcester, will be thronged or liable to be obstructed and Worcester City Council, pursuant to the powers conferred by Section 21 of the Town Police Clauses Act 1847 and all other enabling powers in that behalf have ORDERED AND DIRECTED that, for the purpose of preventing obstruction in the said roads on the said days as specified in the said Order, all vehicular traffic, including pedal cycles shall be prohibited save that the said Order shall not apply to public authority emergency vehicles or police vehicles.

No person shall cause any vehicle to proceed along various roads in the City of Worcester on various dates as follows:-

Local Business Street Party - Copenhagen Street

No person shall cause any vehicle to proceed along Copenhagen Street (from its junction with Deansway to its junction with High Street) in the City of Worcester for a period of one day on Saturday 24 September 2016 to allow for a Local Business Street Party. It is expected that the closure will be required between 12:00 hours and 19:00 hours. 

Aviva Tour Cycle Ride - Hylton Road

For a period of one day on Sunday 9 October 2016 to allow for an Aviva Tour Cycle Ride. The road affected will be Hylton Road. It is expected that the closure will be required from 02:00 hours until 12:00 hours.

 

Pedestrian access will be maintained at all times and vehicular access to properties will be maintained where practicable for each event.

 

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Licensing - Direct Debit Fundraising

Direct Debit Fundraising

Charitable organisations that carry out face-to-face fundraising in the City by asking people to sign up to make regular donations via Direct Debit do not require a licence from the Council under current legislation.

The Council has, however, entered into a co-regulatory voluntary arrangement with the Public Fundraising Regulatory Association (PFRA) to regulate this type of activity in the City, and Direct Debit fundraising is controlled by means of a "Site Mangement Agreement" (SMA) between the PFRA and the Council. The SMA can be downloaded from the PFRA website here: "Site Management Agreement between PFRA and Worcester City Council".

The SMA describes the sites in the City that may be used for Direct Debit collecting and the conditions collectors have to comply with when they are there. The PFRA ensures that direct debit collectors comply with the SMA conditions.

Further information and complaints

Further information on this form of fundraising and how the PFRA regulate it can be found on the PFRA website.

Complaints about direct debit collections in the City can be made either directly to the PFRA or to Worcestershire Regulatory Services acting on behalf of Worcester City Council.

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Licensing - Charitable Collections

Charitable Collections

Find out about:

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Licensing - House to House Collections

House to house collections

If you want to make a collection for a charitable purpose in the City by making visits from house to house to appeal for money, other property (for example clothes) or to sell things you need a house to house collection licence from us.

Charities that hold a Cabinet Office order of exemption are not required to apply to us for a licence. However, they are requested to advise us in writing that they have an order of exemption along with the date and location of their collections. Having received this information we can try and avoid collections from clashing with one another.

Apply online

You can apply online for a licence via the GOV.UK website

Apply online

Apply by post

To apply by post for a licence you will need to complete the following form:

House to House Collection application form

The form should then be returned to us at:

Licensing, Worcester City Council, Guildhall, High Street, Worcester, WR1 2EY

There is no fee payable when applying for a house to house collection licence.

Will tacit consent apply?

No, it is in the public interest that we consider and process all applications.

After the collection has taken place

After your collection has taken place you must provide confirmation of the amount of money you have collected and details of any expenses you have incurred as part of the collection. This must be done within one month of the expiry of the licence.

A return can be submitted online via the GOV.UK website:

Submit a return online

The house to house collection return form template can be downloaded here:

Return form

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