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Providing The Service

 
     
 

The Elected representatives set out the vision, determine resources and monitor progress. Implementation of the Council’s activities falls upon officers (employees). Employees of the Council are led by a Corporate Management Team.

David Wareing

David Wareing - Chief Executive

As Chief Executive, it’s David’s job to oversee the delivery of services to residents according to the policies decided by councillors. He chairs the Corporate Management Team meeting where issues affecting the Council are discussed and debated. Responsible for a 600 strong workforce, David also oversees the development of the Customer Service Centre the Council’s corporate communications and web site, and works closely with partner organisations to improve services in the city.

The rest of the Council’s corporate management team is split into service areas headed by a senior manager.

 

John Scarborough

John Scarborough - Head of Governance and Corporate Support

Remit:

  • Monitoring Officer
  • Legal and Democratic Services
  • Internal Audit
  • Support to Council committees
  • Electoral services
  • Business Support
  • Property and Facilities
  • Transportation (including Residual Engineering responsibilities)

Service priorities for 2007/08 included;

  • Provide advice and support to project teams delivering corporate priorities
  • Assess feasibility of telephone registration for electoral roll.

 

Mike Harrison

Mike Harrison - Head of Cleaner and Greener City

Remit:

  • Recycling and Refuse Collection service
  • Street sweeping and Public cleansing
  • Parks and Open Spaces
  • Recycling
  • Environmental Health (including licensing)
  • Public conveniences
  • Cemeteries and crematorium

Service priorities for 2007/08 included;

  • Introduce the third phase of a three year programme to change to wheelie bins collections for refuse and recycling
  • Environmental improvements in Gorse Hill/Warndon area as part of LAA project
  • Work with the police to deliver Fixed Penalty Notices for litter and dog fouling across the City
  • Continue improvements to public toilet provision

 

Grahame Lucas

Grahame Lucas - Head of Financial Services

Remit –

  • Collection of Council Tax and Business Rates
  • Housing Benefit and Council Tax benefit administration (delivered by the shared service)
  • Finance and accountancy services

Service priorities for 2007/08 included;

  • Implementing Benefits improvement plan arising from BFI inspection
  • Presenting the annual accounts by 31 July
  • Maintaining a Balanced Budget
  • Improving efficiency and value for money

 

John Wrightson

John Wrightson - Head of Urban Environment

Remit-

  • Planning, and Conservation
  • Economic Development and Worcester Renaissance
  • Building Control
  • Strategic Housing services

Service priorities for 2007/08 included;

  • Developing the sub-regional role of Worcester
  • Licensing for Landlords of Houses in Multiple Occupation
  • Introducing the Local Development Framework
  • Working in partnership with Advantage West Midlands, Worcester University and the County Council to accommodate the University expansion on the former Worcester Royal Infirmary Castle Street site
  • Reducing the use of bed and breakfast accommodation for homeless families and development of alternative temporary accommodation

 

Carol Brown

Carol Brown - Head of Performance, Innovation and Efficiency

Remit –

  • Performance and Service Planning
  • Human Resources and Organisational Development
  • Business Transformation (E-Government)
  • Information Technology
  • Procurement
  • Scrutiny

Service priorities for 2007/08 included:

  • Implementing the CPA Improvement Plan
  • Reviewing corporate performance planning
  • Implementing the Council’s Human Resources strategy
  • Working to achieve Level 2 – Equality Standard for Local Government
  • Improving/strengthening the scrutiny process

 

Alan Stuttard

Alan Stuttard - Head of Safer and Stronger Communities

Remit –

  • Recreation and Leisure Management
  • Community Development
  • Museums Arts and Heritage
  • Tourism
  • LAA (Partnerships)
  • Community Safety

Service priorities for 2007/08 included;

  • Implement three year improvement programme for King George V Playing Fields
  • Improve effectiveness of multi-agency working on Anti Social Behaviour in Worcester PSA2 Hot Spot Area
  • Complete the Commandery refurbishment
  • Support the development of the new Destination Management Organisation: VisitWorcester
  • Review the use of the Foregate Street Museum and Library building with respect to the implications of transfer of library
  • Support and develop the Worcester Alliance

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Guildhall

 
 

Performance Story...

All party response to Local Government financial settlement The Council states its case for reconsideration of the settlement.

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