Worcester City Council Orchard House Farrier Street Worcester WR1 3BB Tel: 01905 722233
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Sport & Community Customer AdvisorTemporary until 31/3/11Salary £6,503.35 - £6,942.27 per annumA Customer Advisor is required to work at St. Johns Sports Centre Total average of 16 hours per weekHours as per 2 week rotaWeek 1 – Tue, Wed & Thu 5 – 9pmWeek 2 – Mon, Tue & Wed 5 – 9pm & Sat 10am – 6pmClosing Date: 9th August 2010Interview Date: 19th August 2010You will be required to pass an Enhanced Disclosure Check regarding spent and unspent convictions and cautions before commencing work. If you disclose any information you will be treated fairly and will not be discriminated against.Please note that we do not send letters to those applicants who are not selected for interview. If, after 4 weeks from the closing date, you have not been invited for interview please assume that you have been unsuccessful on this occasion.
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URBAN ENVIRONMENTHousing Needs & Advice Officer (f/t)Grade 6 salary range £20,858 - £22,958The organisationLocated in the heart of England, Worcester is a historic yet vibrant city. This is an exciting time to join the organisation; as an area requiring growth, the city will see significant changes and expansion over the next few years to meet the needs of local people. The Strategic Housing ServiceTo achieve our commitment to deliver high quality housing services to meet the needs of all Worcester residents we need motivated and skilled staff who are ready to take on the challenges ahead. In return, we offer our staff the opportunities to develop and grow in their housing career. The RoleWorking in the Strategic Housing Service, the Housing Advice Team require staff as identified below:Housing Needs & Advice Officer (f/t) Grade 6 salary range £20,858 - £22,958The role of the Housing Needs and Advice Officer is to prevent homelessness, and where this is not possible investigate homelessness in line with the Homelessness Act 2002. This includes advising people about their housing rights, the housing waiting list, about how to secure various types of accommodation for themselves, and the homelessness application and temporary accommodation processes.This is a pressurised and often emotionally demanding environment and so applicants to all the posts available will need to be organised, sympathetic (whilst also realising the constraints of the local housing market) and ideally have previous experience of a customer service role and working with vulnerable households. Knowledge of the Homelessness Act 2002, working with homeless households and private sector tenancy law would be advantageous.The closing date for the return of completed application forms is the 6th August 2010 and the interview date is 16th August 2010.For informal enquiries, please contact Laura Marshall, Housing Needs & Advice Teamleader, on 01905 722058. Please note that interview expenses will not be paid.Please note that we do not send letters to those applicants who aren’t selected for interview. If, after 4 weeks from the closing date, you haven’t been invited for interview please assume that you have been unsuccessful on this occasion.The Council is committed to working towards equality of opportunity in employment as well as in the provision of service.
URBAN ENVIRONMENTSenior Housing Needs & Advice Officer (f/t)2 year fixed term contractGrade 7 salary range £23,708 - £26,276The organisationLocated in the heart of England, Worcester is a historic yet vibrant city. This is an exciting time to join the organisation; as an area requiring growth, the city will see significant changes and expansion over the next few years to meet the needs of local people. The Strategic Housing ServiceTo achieve our commitment to deliver high quality housing services to meet the needs of all Worcester residents we need motivated and skilled staff who are ready to take on the challenges ahead. In return, we offer our staff the opportunities to develop and grow in their housing career. The Role:Working in the Strategic Housing Service, the Housing Advice Team require staff as identified below:Senior Housing Needs & Advice Officer (f/t) 2 year fixed term contractGrade 7 salary range £23,708 - £26,276The postholder will support the Housing Needs and Advice Teamleader to oversee the delivery of a range of services to those who are threatened with or actually homeless, including providing comprehensive homeless prevention advice, undertaking homelessness assessments and reviews when necessary and dealing with complex cases involving a range of partners. The postholder will also work with the Private Sector and Accommodation Team to ensure that homeless households are accommodated in suitable temporary and permanent accommodation in a cost effective way. This is a pressurised and often emotionally demanding environment and so applicants will need to be organised, sympathetic (whilst also realising the constraints of the local housing market) and ideally have previous experience of a customer service role and working with vulnerable households. Knowledge of the Homelessness Act 2002, working with homeless households and private sector tenancy law would be advantageous.It is desirable that applicants have a relevant housing qualification or can demonstrate relevant experience in the housing field.The closing date for the return of completed application forms is the 6th August 2010 and the interview date is 16th August 2010.For informal enquiries, please contact Laura Marshall, Housing Needs & Advice Teamleader, on 01905 722058. Please note that interview expenses will not be paid.Please note that we do not send letters to those applicants who aren’t selected for interview. If, after 4 weeks from the closing date, you haven’t been invited for interview please assume that you have been unsuccessful on this occasion.The Council is committed to working towards equality of opportunity in employment as well as in the provision of service.
URBAN ENVIRONMENT2 x Housing Options Advisor (f/t)2 year fixed term contractGrade 5 £18,453 - £20,198The organisationLocated in the heart of England, Worcester is a historic yet vibrant city. This is an exciting time to join the organisation; as an area requiring growth, the city will see significant changes and expansion over the next few years to meet the needs of local people. The Strategic Housing ServiceTo achieve our commitment to deliver high quality housing services to meet the needs of all Worcester residents we need motivated and skilled staff who are ready to take on the challenges ahead. In return, we offer our staff the opportunities to develop and grow in their housing career. The RoleWorking in the Strategic Housing Service, the Housing Advice Team require a number of staff as identified below:2 x Housing Options Advisor (f/t) 2 year fixed term contractGrade 5 £18,453 - £20,198To provide an effective frontline housing advice, guidance and support service to help prevent the incidence of homelessness, assisting applicants to explore a full range of housing options available to them. To also provide operational support to deliver the choice based letting scheme and provide advice and information to customers to ensure they register their application accurately and successfully. This is a pressurised and often emotionally demanding environment and so applicants to all the posts available will need to be organised, sympathetic (whilst also realising the constraints of the local housing market) and ideally have previous experience of a customer service role and working with vulnerable households. Knowledge of the Homelessness Act 2002, working with homeless households and private sector tenancy law would be advantageous.The closing date for the return of completed application forms is the 6th August 2010 and the interview date is 16th August 2010.For informal enquiries, please contact Laura Marshall, Housing Needs & Advice Teamleader, on 01905 722058. Please note that interview expenses will not be paid.Please note that we do not send letters to those applicants who aren’t selected for interview. If, after 4 weeks from the closing date, you haven’t been invited for interview please assume that you have been unsuccessful on this occasion.The Council is committed to working towards equality of opportunity in employment as well as in the provision of service.
