Enquiries about your bill or benefit

If you have any questions about your Council Tax or Non-Domestic Rate bills, or Council Tax Support or Housing Benefit please:


  • 0300 4560560   for Council Tax
  • 0300 4560560   for Business Rates  
  • 0300 4560560   for Housing Benefit or Council Tax Support    

Monday - Friday 9am to 5pm.

Please note: calls may be recorded for Training and Monitoring purposes.


Write to: 

South Worcestershire Revenues and Benefits Shared Services, PO Box 11, Pershore, WR10 1PU

Alternatively you can visit our contact centre at

Customer Service Centre
The Hive
Sawmill Walk
The Butts
Worcester WR1 3PB