Ways to contact us
Before you contact us by phone or contact form, you may find the information you need on our website.
Street care & maintenance
Highways, potholes, street lighting or other highway issues
Street litter & overflowing bins
Other street care & maintenance enquiries
Parking & parking fines
Business Rates, Council Tax and Housing Benefit
| Business Rates | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Council Tax | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Housing Benefit & Council Tax Support | This email address is being protected from spambots. You need JavaScript enabled to view it. |
Planning
Weekly lists of applications and decisions
Elections and voter registration
Elections This email address is being protected from spambots. You need JavaScript enabled to view it.
Refuse and recycling
Public Bank Holiday bin collections
Trading Standards and Environmental Health
Trading Standards This email address is being protected from spambots. You need JavaScript enabled to view it.
Pollution (including air quality, hazardous substances etc) This email address is being protected from spambots. You need JavaScript enabled to view it.
Nuisances (including noise, smoke, light, dust etc) This email address is being protected from spambots. You need JavaScript enabled to view it.
Food standards & safety This email address is being protected from spambots. You need JavaScript enabled to view it.
Licensing This email address is being protected from spambots. You need JavaScript enabled to view it.
Pest Control - For details on pest control contractors visit the WRS website
Freedom of Information (FOI) requests
| Freedom of Information (FOI) & Access to information |
|---|
Feedback and complaints
- To make a comment on our services, please visit our on-line Comments and Complaints page
Telephone our call centre
Telephone: 01905 722233
Emergency out of hours: 01562 733178
Visit in person
|
Day |
Opening Times |
|
Monday |
9:00am - 5.00pm |
|
Tuesday |
9:00am - 5.00pm |
|
Wednesday |
9:30am - 5.00pm |
|
Thursday |
9:00am - 5.00pm |
|
Friday |
9:00am - 5.00pm |
Closed weekends and public bank holidays.
We operate an appointment only based system. Appointments can be booked at The Hive in person or by telephone on 01905 722233. Visit our Customer Service Centre to see a Customer Services Advisor at the address below.
Worcestershire Hub Customer Service Centre
The Hive,
Sawmill Walk,
The Butts,
Worcester,
WR1 3PB
Postal address
Worcester City Council
The Guildhall
High Street
Worcester
WR1 2EY
General contact form
If you still cannot find the information on our website, and do not know who to contact please complete our general contact form.
