Restricted services due to Coronavirus

Coronavirus - Find out about the new lockdown, support for residents and businesses, social isolation payments, and the impact on Council services on our COVID-19 information page

Contacting the Council

Due to staff shortages and social distancing measures arising from the Coronavirus COVID-19 advice from government, some of our services may be suspended or restricted.

Service	Status	Information
City Centre Markets	Suspended	City centre markets will be suspended until further notice, however individual traders selling food can continue to set up stall.
Cemetery and Crematorium	Restricted	In line with Government legislation section 5 (8) Health Protection (Coronavirus Restrictions (England) Regulations 2020, in order to help prevent the spread of Coronavirus (Covid-19) and ensure continuity of critical services, a maximum of twenty mourners are permitted at burials and cremations with new safety measures in place before, during and after services. Further information about the measures we are taking.
Customer Service Centre	Closed	Our Customer Service Centre at 89 High Street is closed to walk-in customers. You can still telephone the council on 01905 722233. Alternatively, you send us a message via our contact form.
Housing Support Centre	Closed	Our Housing Support Centre on Trinity Street is closed to walk-in customers. You can contact us by telephone on 01905 722233. Alternatively, you send us a message via our contact form.
The Guildhall	Closed	Closed until further notice.
The Commandery	Closed	Closed until further notice.
Worcester Museum and Art Gallery	Closed	Closed until further notice.
Worcester Tourist Information Centre	Closed	Closed until further notice.
Sport and Leisure Centres	Closed	Perdiswell, St Johns and Nunnery Wood Leisure Centres are closed until further notice.
Tennis Courts	Closed	Tennis courts located at Cripplegate and Gheluvelt Park are closed until further notice.
Football Pitches	Closed	Football pitches are not open for bookings.
Saturday Skips	Suspended	The Saturday skip service has been suspended until further notice.
The Kiln	Closed	The Kiln shared workspace in Copenhagen Street will close until further notice.
Electoral Services	Restricted	The Electoral Services office is not currently open to the public but staff are processing applications and responding to enquiries. Where possible please email your query to This email address is being protected from spambots. You need JavaScript enabled to view it. and include your full name and address.