Community Assistance and Volunteers #here2help

Can you offer assistance or need help during the Covid-19 pandemic? Worcester City Council is directing those in need to the #here2help service coordinated by Worcestershire County Council. #here2help focuses on assisting our communities and coordinating support, especially for vulnerable residents. 

  • Do you need help and would like to be contacted by a helper or volunteer within 24 hours?
  • Can help as a volunteer, or to donate goods or services? Our community is our strongest asset, especially in times of great need.

I need helpTell us how you can help

Community Safety

When we reduce our day-to-day contact with other people, we will reduce the spread of the infection.

General Coronavirus Safety Advice

Support for Businesses

The Chancellor of the Exchequer has announced an emergency rescue package for businesses in response to the Coronavirus pandemic.

Business Rates ReductionsSmall Business, Retail, Hospitality and Leisure GrantsGeneral Guidance on Business Support

Council Tax Support

As part of its response to COVID-19, the Government announced in the Budget on 11 March that it would provide local authorities in England with £500m of new grant funding to support economically vulnerable people and households who are of  working age and are currently in receipt of Council Tax Support.

COVID-19 Council Tax Hardship Fund 2020-21

Limited City Council Services

  We are prioritising the collecting of your black bins, due to staff shortages arising from the coronavirus outbreak. If your green recycling bin was missed last week please take it back in and store your recycling until we are able to collect it – we will issue updates soon. Thank you for your patience during this difficult time.

For those self-isolating due to having contracted Covid-19 or suspecting that they have contracted it, all personal waste, such as tissues, should be double-bagged and kept separate from other waste for 72 hours, before being placed in the black bin.

Due to staff shortages and social distancing measures arising from the Coronavirus COVID-19 advice from government, some of our services may be suspended or restricted.

Restricted Council ServicesHousehold Waste Collections

Free Parking for NHS Health and Social Care Workers

Health and social care workers can park for free in Worcester, until further notice. This is for street parking bays and all City Council car parks.

You can park there for as long as you need. Please display something in the windscreen together with your contact telephone number.

Worcester Car Parks