Community Assistance and Volunteers #here2help

here2help Worcestershire

Can you offer assistance or need help during the Covid-19 pandemic? Worcester City Council is directing those in need to the #here2help service coordinated by Worcestershire County Council. #here2help focuses on assisting our communities and coordinating support, especially for vulnerable residents. 

  • Do you need help and would like to be contacted by a helper or volunteer within 24 hours?
  • Can help as a volunteer, or to donate goods or services? Our community is our strongest asset, especially in times of great need.

I need helpTell us how you can help

Local COVID alert levels

The Government has introduced a new system of local COVID alert levels, setting out what you can and cannot do if you live, work or travel in each local COVID alert level. There are three levels: Medium, High and Very High.

The level in Worcester is currently classed as Medium.

More information on Local COVID alert levels

Self-isolation Support Payment Scheme

From Monday, 28 September 2020, you are required by law to self-isolate if you are told to do so by NHS Test and Trace.

The Government has introduced a £500 support payment to help people on low incomes who have to self-isolate. The scheme will run until 31 January 2021 but is being kept under review by the Government. Worcester City Council is responsible for making the payments.

Self-isolation Support Payment Scheme

Health and Hardship Grant Fund

Grants of up to £3,000 are available to Worcester charities, volunteer groups and community organisations that can deliver services to Worcester residents suffering from hardship or poor health this winter. This funding scheme aims to help with the impacts of the Covid-19 pandemic and tackle key health issues within the city.

Health and Hardship Grant Fund

Community Safety

When we reduce our day-to-day contact with other people, we will reduce the spread of the infection.

General Coronavirus Safety Advice

Face coverings

It is a legal requirement to wear face coverings in many indoor settings and on public transport. Guidance is available on when they should be worn, the differences between coverings and masks, and on how to make your own.

Information on face coverings

Support for Businesses

The Chancellor of the Exchequer has announced an emergency rescue package for businesses in response to the Coronavirus pandemic.

Business Rates ReductionsGeneral Guidance on Business SupportSmall Business, Retail, Hospitality and Leisure GrantsDiscretionary Grant for Businesses

Council Tax Support

As part of its response to COVID-19, the Government announced in the Budget on 11 March that it would provide local authorities in England with £500m of new grant funding to support economically vulnerable people and households who are of  working age and are currently in receipt of Council Tax Support.

COVID-19 Council Tax Hardship Fund 2020-21

Limited City Council Services

Due to staff shortages and social distancing measures arising from the Coronavirus COVID-19 advice from government, some of our services may be suspended or restricted.

Restricted Council Services

Free Parking for NHS Health and Social Care Workers

Health, social care and NHS volunteer workers can park for free in Worcester, until further notice. This is for street parking bays, all City Council car parks, and also parking on single yellow lines. You can park there for as long as you need. Please display in the windscreen the pass you have received from your NHS Trust, local authority or the Royal Voluntary Service. Read more about the scheme

Worcester Car Parks