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What is Council Tax?

Council Tax is a local tax set by your local councils.

It helps to pay for local services such as schools, libraries, refuse collection and sports centres which are provided by Worcester City Council, Worcestershire County Council, West Mercia Police and Hereford & Worcester Fire Authority.

If you live in the parish of Warndon or St Peters you will also pay a small amount for parish council services.

You pay your Council Tax to the City Council and we send the county, police or parish the amounts they have asked for.

You can find out more about what your Council Tax pays for in our Council Tax leaflet and by using the links below.

The Secretary of State made an offer to adult social care authorities. (“Adult social care authorities” are local authorities which have functions under Part 1 of the Care Act 2014, namely county councils in England, district councils for an area in England for which there is no county council, London borough councils, the Common Council of the City of London and the Council of the Isles of Scilly).

The offer was the option of an adult social care authority being able to charge an additional “precept” on its council tax without holding a referendum, to assist the authority in meeting expenditure on adult social care from the financial year 2016-17. It was originally made in respect of the financial years up to and including 2019-20. If the Secretary of State chooses to renew this offer in respect of a particular financial year, this is subject to approval of the House of Commons.

Energy Bills Rebate 2022

The Government is providing a £150 one-off Energy Bills Rebate for most households in council tax bands A-D.

Find out more details about the Energy Bills Rebate.

The Government has published a tax-rebate factsheet addressing some of the most common queries about the Council Tax Energy rebate.

When will I get the £150 rebate?

People who are eligible and pay their council tax by Direct Debit should have received payment directly into their bank account automatically. If you pay by Direct Debit (not Standing Order) and have not received a payment please contact us immediately.

If you don’t already pay by Direct Debit, you can sign up to pay your Council Tax by Direct Debit online – this means we will then have your details ready if similar schemes are set up in future.

Sign up to pay by Direct Debit.

For those who do not pay by Direct Debit we have arranged to make payment through the Post Office. You will receive a voucher through the post which can be redeemed at any post office. You will need to take documents to confirm your identity and address. Only the person responsible for paying Council Tax can redeem the voucher except in special circumstances. If you need help with this, please contact us

Energy Rebate Discretionary fund

The government has provided funding for councils to operate a discretionary fund for households in need who would not otherwise be eligible for a Council Tax Rebate. The Council is making support available to the following:

  1. Payments of £150 to households in Council Tax bands E-H where the Council Tax payer is receiving Council Tax Support up to 100%.
  2. Payments of £150 will be made to where the household members can demonstrate that they are meeting the household energy costs but are not the Council Tax payer
  3. An additional ‘top-up’ payment will be made to all households in receipt of 100% Council Tax Support. The amount of payment will be determined once the total payable under (a) and (b) has been determined.

Payments for people in groups (a) and (c) above will be made automatically – you do not need to contact us.

If no-one living in your home is named as a person responsible for paying Council Tax (for example, if you Council Tax bill is paid by your landlord and included in your rent), but you are responsible directly for energy bills, then you can claim a £150 payment. Please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with your name, address, contact number and evidence that you are responsible for paying energy bills or send these details to:

Energy Rebate
Worcester City Council
The Guildhall
High Street
Worcester
WR1 2EY

You will need to provide forms of identification and bank details for payments. We will request these once we have received your application.  

Does this mean I don’t have to pay my Council Tax bill?

No, you must continue to pay your Council Tax bill on the dates shown. If you are struggling to pay, please visit our What if I can't pay? page.

Properties that are eligible

Guidance from the government confirms that a one-off payment will be paid to every household that occupies a property and meets the following criteria on 1 April 2022:

  • the property is in Council Tax bands A-D, or
  • the property is a band E property that has a disabled persons reduction applied effectively reducing the band to a band D
  • the property is someone’s sole or main residence
  • it is a property that is exempt from Council Tax under the following classes:
    • class N - occupied solely by full-time students
    • class S- occupied by people under the age of 18
    • class U - occupied by someone who is severely mentally impaired
    • class W - an occupied annexe
  • that the person(s) who is liable to pay the Council Tax (or would be if the property wasn't exempt) is not a local authority, a corporate body or other body such as a housing association, the government or governmental body

Households that don't pay Council Tax because they receive Council Tax Support will still be eligible for the payment.

Properties that are not eligible

Unoccupied properties that are unfurnished will not be eligible. 

Unoccupied properties that are furnished, have no permanent residents and are a second home will not be eligible.

Previous years' Council Tax leaflets

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