COVID-19 UPDATE: Following Government Guidance we are no longer carrying out non essential face to face meetings and non essential property inspections. Please see our landlord advice and tenant advice.

We can still be contacted for Homelessness and Housing Options Advice on 01905 722589 (9am-4pm) or 01562 733178 (Emergency out of hours) or via email This email address is being protected from spambots. You need JavaScript enabled to view it.and for Private Sector Housing Advice on 01905 722288 or via email This email address is being protected from spambots. You need JavaScript enabled to view it.

Housing is one of the most fundamental elements within anyone's life, even though people do not always realise it. It is integral to our communities and is a tool for promoting social inclusion, a vehicle for regeneration, addressing homelessness and at the heart of healthy neighbourhoods

Housing and homelessness

Information if you are in urgent housing need and other information and advice available.

Homeless or at risk of becoming homelessWhat are my housing options?Housing contactsDomestic abuse & harassmentArmed Forces supportRough sleeping

Social housing

Help and support to tenants living in social housing or those looking to access it.

Housing Register (Home Choice Plus)Tenant advice

Housing in the private rented sector

Help and support to homeowners, landlords and tenants living in private housing.

Worcester City LettingsTenants rights and responsibilitiesLandlords rights and responsibilitiesHousing grantsHome owner adviceHMOs (Houses in Multiple Occupation)HMO licensingReport a suspected unlicensed HMOGet home energy adviceReport an empty propertyImmigration visits

Home ownership options

Help to Buy Midlands is a government appointed Help to Buy agent and is a one stop shop for anyone looking to move on and up the property ladder in the Midlands area.

They can advise about affordable housing schemes such as shared ownership and the Help to Buy equity loan scheme and their website has information about these schemes as well as a property search feature and information about where to go for mortgage and legal advice.

Welfare reform, benefit advice and DWAS Scheme

Details of benefits and of our discretionary scheme to provide help in a crisis.

Strategic Housing & Community Activity Service

Information about the service, our key aims and objectives, as well as details about the various strategies and policies we have that relate to housing matters.

Emergency including flooding and fires

If your property has been damaged due to an emergency situation and the property is not safe to return to, you should first try and source accommodation with family or friends, if you are unable to do this you should call the Housing Advice Team.

Contact us