The Customer Service Centre (based at The Hive, Sawmill Walk, The Butts, Worcester WR1 3PB) will close at 1.00pm on Monday 24 December and will remain closed on 25 and 26 December. The Centre will be open from 9.00am to 5.00pm on Thursday 27 and Friday 28 December, and will close at 3.00pm on Monday 31 December 2018. It will reopen at 9.00am on Wednesday 2 January 2019.
The Worcestershire Hub call centre (tel. 01905 722233) will be contactable from 9.00am to 5.00pm on all days except 25, 26 December and 1 January.
In an emergency, the City Council is contactable out of office hours on 01562 733178.
Worcester’s Guildhall building (High Street, Worcester WR1 2EY) will be closed from 24 December 2018, reopening on 2 January 2019.