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Full refunds to be provided to those affected by a fault with pay and display machines

Investigations are continuing into a technical issue with Worcester City Council's car park payment machines, with full refunds promised to those affected by duplicate transactions. Whilst the source of the issue has now been identified, a solution to the problem has yet to be found, so the card payment option continues to be disabled on all machin...

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Card payments suspended at Worcester car parks as investigation into technical error continues

 Motorists are urged not to pay for parking by credit or debit card as Worcester City Council continues to investigate a technical issue with its card payment machines. It was initially thought that the issue had just caused the late processing of card payments, but it has since become clear that some customers have suffered from duplicate tra...

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Motorists advised of technical error at Worcester’s car parking machines

Motorists using Worcester City Council car parks are being advised to pay with cash or by using the RingGo app, while a technical error with its card payment facility is resolved. A computer software issue has resulted in delays to processing card payments, meaning a longer delay between customers' paying for their parking and the money leaving the...

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Work to improve Worcester’s car parks

Parking space with newly painted lines

With many Worcester residents on holiday during August, Worcester City Council is taking the opportunity to carry out important maintenance at some of the city centre car parks it operates, while fewer people are using them. Between Monday and Thursday next week (8-11 August) the Council will be repainting the parking space lines in some of the cit...

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City Council invests £150,000 in giving Worcester a Christmas to remember

Worcester Victorian Christmas Fayre Worcester Victorian Christmas Fayre

Worcester City Council has invested around £150,000 to give the city a Christmas to remember this year – despite the new restrictions introduced in response to the Omicron variant. The funding is behind the decorations that are bringing joy and colour to the city centre and many of the major festive events across the yuletide season, including the ...

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Worcester’s festive parking offer for Christmas shoppers

Leader of Worcester City Council in car parking holding presents

Festive shoppers are being given a cracking deal by Worcester City Council in the run-up to Christmas. From Monday 6 to Friday 24 December 2021 inclusive, parking will be free after 3pm from Monday through to Saturday in all 14 of the City Council-run car parks in the centre of Worcester. Parking will also be free in them all day on Sunday 12 and S...

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Free parking for health workers, carers and volunteers to end on August 31

Copenhagen Street Car Park

The national temporary scheme that provided free parking to NHS workers, social care staff and NHS volunteer responders ended on 21 June this year, but Worcester City Council has kept it in place within the city. Introduced in April 2020 as part of the national response to the pandemic, the initiative has already been stopped by many other councils...

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Worcester’s festive parking offer for Christmas shoppers

Copenhagen Street Car Park

With the lockdown coming to an end, many of Worcester's shops are re-opening and the City Council is supporting them with a yuletide boost. Shoppers heading into the centre to look for gifts and to soak up the festive atmosphere during late night opening each Thursday in December before Christmas can take advantage of free parking after 6pm in the ...

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Use car parks not yellow lines, motorists reminded

Car parked on double yelloe lines

Drivers are being encouraged to use Worcester's car parks and resist the temptation of leaving their cars on yellow lines, as some lockdown restrictions are lifted. With the Government allowing people to leave their homes more often and take longer journeys it is expected that there will be an increase in the number of motorists heading into the ce...

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Free parking in Worcester for health workers, carers and volunteers

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 Worcester City Council is allowing NHS staff, health and social care workers, and NHS Volunteer Responders to park for free in the city – in line with Government guidance. The free parking has been in place since the start of the Coronavirus lockdown, but the Government is now providing official parking passes to health workers and volunteers...

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New ways to pay and stay at Worcester car parks

Parking-Sign

Next month will bring new ways to pay and stay in Worcester's 14 City Council-run car parks. New payment machines will be installed during October, giving customers more options on how to pay than ever before. As well as still being able to use coins, for the first time drivers will be able to pay by card – including contactless. There will also be...

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