Service being provided
Administration of the cremation process as part of a bereavement service.
Categories of personal data we need to collect
Source of data
We often receive your personal details from funeral directors acting on your behalf.
Data Controller and Processors
The Data Controller is Worcester City Council
HSBC Global Payments and Malvern Hills District Council are Data Processors supporting this purpose.
Purpose of Processing & Lawful Basis
Our legal basis for using your personal data is:
- Performing a contract with the data subject
Who we share the information with
HSBC Global Payments
Malvern Hills District Council
How long we hold your information
We will only keep your information for the minimum period necessary. The information outlined in this privacy notice will be kept in accordance with our retention schedule. All information will be held securely and destroyed under confidential conditions.
Individual Legal Rights
Our use of your data will be subject to the following legal rights:
- Your Right to be Informed
- Your Right to Access your personal data
- Your Right for us to Rectify your personal data
- Your Right to Object to how we use your personal data
Individual right to complain to the Information Commissioners Office
If you have any worries or questions about how your personal information is handled please contact our Data Protection Officer via
Phone: 01905 722233
Data Protection Officer
Worcester City Council
If you still have concerns following our response you have the right to raise the matter with the Information Commissioner’s Office:
Information Commissioner's Office,