Service being provided
To consult with the public about the use of public money and ‘shape’ of services offered/delivered by Worcester City Council.
Categories of personal data we collect
- Name
- Age
- Address
- Contact Details
- Gender
- Relationship Status
Categories of ‘special’ personal data we collect
- Disability
- Racial or Ethnic Origin
- Religion or Belief
- Sexual Orientation
- Gender Identity
- Maternity and Pregnancy
Data Controller and Processors
The Data Controller is Worcester City Council
The Data Protection Officer for Worcester City Council can be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it.
Purpose of Processing & Lawful Basis
- Service Delivery
- Service planning/Improvement
Our legal basis for using your personal data is:
- Data subject has given their consent (Worcester City Resident Panel)
- Performance of a task carried out in the public interest
Our legal basis for using your Special Categories of data is:
- processing is necessary for reasons of substantial public interest
Individual’s right to withdraw consent at any time
If you no longer wish to be a member of the Worcester City Residents Panel you can withdraw your consent at any time by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.
Who we share the information with
We may share Panel Member's details with third party research organisations for the purpose of organising and facilitating independent customer research on behalf of the Council.
How long we hold your information
We will only keep your information for the minimum period necessary. The information outlined in this privacy notice will be kept in accordance with our retention schedule. All information will be held securely and destroyed under confidential conditions.
Individual Legal Rights
Our use of your data will be subject to the following legal rights:
- Your Right to be Informed
- Your Right to Access your personal data
- Your Right for us to Rectify your personal data
- Your Right to have your personal data Erased
- Your Right to Restrict our processing of your personal data
- Your Right to Object to how we use your personal data
Individual right to complain to the Information Commissioners Office
If you have any worries or questions about how your personal information is handled please contact our Data Protection Officer via
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.,
Phone: 01905 722233
Postal Address:
Data Protection Officer
Worcester City Council
The Guildhall
High Street
Worcester
WR1 2EY
If you still have concerns following our response you have the right to raise the matter with the Information Commissioner’s Office:
Postal Address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF