Parking Enforcement and Appeals Privacy Notice

Service being provided

Parking Enforcement including the issuing of Penalty Charge Notices (PCN) and appeals.

Categories of personal data we need to collect



Contact Details


Vehicle Registration

Categories of ‘special’ personal data we may need to collect

In certain circumstances we may need to collect the following special data to process appeals against a PCN:



Source of data

DVLA – details of registered keeper of vehicle.

Data Controller and Processors

The Data Controller is Worcester City Council

The Data Protection Officer for Worcester City Council can be contacted at

Purpose of Processing & Lawful Basis 

Service Delivery – to administer parking enforcement

Our legal basis for using your personal data is:

It is necessary for the performance of a task carried out in the public interest and exercise of official authority as set out in the Traffic Management Act 2004

Our legal basis for using your Special Categories of data is:

Substantial public interest on the basis of the above legislation

Who we share the information with

Bristow and Sutor – enforcement agency


Traffic Penalty Tribunal

County Court

How long we hold your information

We will only keep your information for the minimum period necessary. The information outlined in this privacy notice will be kept in accordance with our retention schedule. All information will be held securely and destroyed under confidential conditions.

Individual Legal Rights

Our use of your data will be subject to the following legal rights:

  • Your Right to be Informed
  • Your Right to Access your personal data
  • Your Right for us to Rectify your personal data
  • Your Right to Object to how we use your personal data

Individual right to complain to the Information Commissioners Office

If you have any worries or questions about how your personal information is handled please contact our Data Protection Officer via


Phone: 01905 722233

Postal Address:

Data Protection Officer
Worcester City Council
The Guildhall
High Street

If you still have concerns following our response you have the right to raise the matter with the Information Commissioner’s Office:

Postal Address:

Information Commissioner's Office,
Wycliffe House,
Water Lane,