Strategic Housing & Community Activity Service

The Strategic Housing & Community Activity Service has four service areas that have close links and working relationships:

  1. The Strategic Housing Service Area
  2. The Housing and Welfare Options Service Area
  3. Private Sector Housing Service Area
  4. The Community Activity Service Area

The Strategic Housing Service Area

The Council responds to national, regional and local priorities and ensures that sufficient multi-tenure housing is provided to meet the needs of a changing population.

The Strategic Housing Service Area works to provide affordable, safe and secure homes throughout the City.

This involves ensuring the delivery of more good quality affordable homes, making better use of the existing housing stock and facilitating better, more accessible, housing services and choice for residents.

To fulfil this role we are required to develop, implement and evaluate the success of housing strategies, co-ordinating the involvement of stakeholders and partners in the strategic process.

It entails building excellent working relationships with partner agencies to ensure that the quality of housing available is appropriate to the needs of current and future residents.

  • Effective internal and external partnerships working, both locally and regionally, improves services to ensure that people in housing need receive suitable advice and have access to a range of housing options.
  • Effective action to increase homelessness prevention and helps vulnerable people to live independently in their homes.
  • Partnership working
  • Enabling the delivery of affordable and supported housing to meet the diverse housing needs of the community
  • Indirectly assisting with the commissioning of other support services through liaison with the County Council (social services authority)
  • Monitor No Second Night Out (NSNO)Rough Sleeping in the City
  • Directly commissioning specific support services for  vulnerable clients such as  CCP
  • Gathers relevant data in order to monitor and provide data for internal and external purposes such as Department for Communities and
  • Local Government (DGLG) .The Department for Communities and Local Government's job is to create great places to live and work, and to give more power to local people to shape what happens in their area. DCLG is a ministerial department, supported by 11 agencies and public bodies

Development of housing policies and strategies

The Housing and Welfare Options Service Area

  • Provides the statutory assessment of homelessness.
  • Provides temporary and emergency accommodation for homeless households where appropriate
  • Provides advice and assistance for non statutory homeless clients
  • Works to prevent homelessness through casework, advice and support
  • Develops a homelessness strategy and seeks resources to develop new services
  • The shared Countywide Choice Based Lettings Register  Home Choice Plus and Allocations Policy
  • Provision of the Integrated Gateways Service (IGS)  which aims to make a real difference for single homeless
  • South Worcestershire Discretionary Welfare Assistance Scheme


Private Sector Housing Service Area

The Community Activity Service Area

Within the Strategic Housing Service sits the Community Safety Detached Team Project Leader, the Community Partnerships Coordinator for Our Happy Place and the Community Development Community Partnerships Officer.

  • Our Happy Place – Worcester City Council makes available finding to match fund community projects to benefit people in the Worcester city wards of Warndon, Gorse Hill and Rainbow Hill. People are encouraged to give time, expertise and resources towards the projects they identify in their local areas. The Our Happy Place (OHP) Community Grant will match these pound for pound (up to a maximum of £2,000), helping to stimulate local action towards meeting community needs
    • To develop a Community Activity Strategy for the City Council
    • Community Grant and Projects
    • Promote social inclusion
    • Encourage independence and develop personal resilience
    • Build positive relations between different groups and communities that will maintain the high levels of community cohesion in Worcester.
  • Community Safety Detached Team – The Community Safety Detached Team Project Leader is part of the Safer Worcester Partnership. This is a multi agency community safety partnership committed to reducing the incidents of crime and anti-social behaviour in Worcester City, making Worcester a better place to live, work and visit. Safer Worcester is part of the South Worcestershire Community Safety Partnership.
    • Part of the Safer Worcester Partnership
    • Provide Reassurance
    • Tackle anti-social Behaviour and Disorder
    • Reduce the Harm Caused by Drugs and Alcohol
  • Community Partnerships – Worcester City Council help local voluntary or community organisations provide projects for Worcester residents such as contribution towards Huntingdon Hall and The Swan Theatre who are the main arts provider in the City of Worcester. Assistance is also provide to Worcester Community Trust (WCT) who are a charitable organisation delivering community activities through seven community centres in Worcester, providing space and facilities for community usage and services for children, young people and the elderly.

    The Community Partnership Officer oversees the grants awarded to voluntary and community groups to support local community projects, mapping community activities, monitoring the number of the number of grant, volunteers and people benefitted by grants.
    • To create a transparent approach to third sector agencies accessing local authority grants
    • Community Grant and Projects
    • Corporate Special Projects
    • Co-ordinate wedding at the Guildhall