We are trying to reduce how much paper we use and hope you will help us to go paper free. This means that if you contact us by email or provide us with an email address we will set your council tax account up so that in future your bill and all other correspondence from this department will be sent to you by email. If you would rather we contact you by post please let us know.
If you are moving in or out of a property you need to let us know. If you are advising us of a change in your circumstances that will take place in the future then we will process this information nearer to or, on the date the change takes place. This will ensure that we do not update our records incorrectly if your situation changes unexpectedly.
Moving in
If you are moving to Malvern Hills, Worcester City or Wychavon for the first time or have previously lived in the area but have not paid Council Tax to us before please complete the Moving In form.
If you are a landlord and wish to tell us about a change of tenants in your property please use this form.
Moving within
If you currently pay Council Tax to Malvern Hills, Worcester City or Wychavon (or have done so in the past) and are moving to another address within Malvern Hills, Worcester City or Wychavon where you will be liable for the Council Tax please complete the Moving within the area form.
If you are a landlord and wish to tell us about a change of tenants in your property please use this form.
Moving out
If you are moving out of the Malvern Hills, Worcester City or Wychavon area or will not be liable for Council Tax at your new address please complete the Moving out form. If you currently pay your council tax by direct debit we recommend you contact your bank and cancel the direct debit immediately.
If you are a landlord and wish to tell us about a change of tenants in your property please use this form.
With effect from 1 April 2023, if you are paying your Council Tax by direct debit and move out of the area or your account is closed, any credit on the account, once the amendment has been made, will be refunded to the bank account being used to make your payments from.
We will only refund a credit if there is no outstanding Council Tax due on any other accounts in your name.
Other changes
If there are other changes such as an adult leaving or joining your household then please complete the Change of Circumstances form to tell us.
Electoral Register
In addition, you'll also need to contact Electoral Services to update the electoral register. To amend your electoral registration details please see contact/registration details below.
- Electoral Register Helpline: 01905 722530
- Electoral Services Email: This email address is being protected from spambots. You need JavaScript enabled to view it. or
- Electoral Register online at: www.gov.uk/register-to-vote