Enquiries About Your Bill or Benefit

If you have any questions about your Council Tax or Non-Domestic Rate bills, or Council Tax Support or Housing Benefit please:


  • 03004 560 560   for Council Tax, Business Rates, Housing Benefit & Council Tax Support.

Monday-Friday 9am to 5pm.

Please note: calls may be recorded for Training and Monitoring purposes.


Write to: 

Revenues and Benefits, PO Box 11, Pershore, WR10 1PU


Alternatively you can visit our Customer Service Centre at:

Customer Service Centre
The Hive
Sawmill Walk
The Butts
Worcester WR1 3PB