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Worcester City Council continues to investigate a technical issue with card payments from its pay and display machines. Card payments are currently disabled, leaving the options of using the RingGo app or cash payments.
We have now established that many customers have suffered from duplicate transactions, resulting in multiple payments wrongly being taken from their bank accounts. Whilst the source of the issue has now been identified, a solution to the problem has yet to be found. The Council would like to assure customers that all incorrect payments will be refunded as soon as we are able. Further information
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