Council Tax

Pay my council tax or business rates

Pay online

Pay by Direct Debit

Direct Debit is the safest and easiest way to pay your Council Tax or Business Rates. It can save you time and effort and helps ensure your payments are made on time.

You can set up a Direct Debit by registering for an account through our Online Portal.

If you do not wish to use this service, you can submit your Direct Debit details by clicking here.

If you need a printable Direct Debit Mandate form, pdf please download this form (468 KB) and return it as soon as possible.

You can choose for your payments to be collected on the 1st, 10th, 15th, or 25th day of each month from your bank or building society account. Your annual Council Tax or Business Rates charge will normally be collected in 10 monthly instalments between April and January.

If you set up a Direct Debit part-way through the financial year, we will notify you of the collection dates and instalment amounts. You will receive at least 10 working days' notice before your first payment is collected.

If you already pay by Direct Debit, this will be shown on your bill. You do not need to complete a new Direct Debit form or update your details unless you want to change the bank account from which payments are collected or the date payments are collected.

If you pay by Direct Debit and move out of the area, or your account is closed, any credit balance remaining on your account will be refunded to the bank account used for your Direct Debit payments once your account has been updated.

Please note that any credit balance will only be refunded if there is no outstanding Council Tax debt on any other account held in your name.

Standing Order

If you would like to pay by standing order please instruct your bank or building society to make payments on or before the installment dates on your bill.

The standing order (quoting your Council Tax or Business Rates account number) should be set up in favour of:

Worcester City Council
Sort Code: 40-47-17
A/C 31707647

Post Office

You will need to take your Council Tax bill with you as it contains a barcode which is used for reference. You can pay by cash, cheque or debit card. There is a transaction limit of £999.99. If the amount to pay exceeds this limit, then multiple payments can be made. There will be no charge for the payment.

Pay by telephone

Call 0330 088 0680 (24 hours a day, 7 days a week)

PayPoint

Payment by cash only to your local PayPoint store. You will need to take your Council Tax bill with you as it contains a barcode which is used for reference. There is a transaction limit of £200.00. If the amount to pay exceeds this limit, then multiple payments can be made. There will be no charge for the payment.

Find your nearest shop with a PayPoint terminal.

Cheque

Cheques should be sent to Revenues and Benefits, PO Box 11, Pershore, WR10 1PU
Make the cheque payable to WORCESTER CITY COUNCIL and your Council Tax or Business Rates ACCOUNT REFERENCE and ADDRESS should be written on the back.
Please note that a receipt for payment by cheque will no longer be produced and sent back to the payee.
Please DO NOT send cash through the post.
We do not accept post dated cheques.

Your bill

The Council issues a bill to all households and businesses in March which shows how much you have to pay each month. .

If your circumstances change or you move house during the year must let the Council know straight away so that your bill can be adjusted accordingly.