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Council Tax

Council Tax Discounts & Premiums

Difficulty paying your Council Tax

You can apply online for Council Tax Support. You can also spread your payments until March next year. 

Please contact our Revenues and Benefits team for more information by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 0300 456 0560.

If you already receive Council Tax Support it is important to report any changes in your circumstances to us as soon as possible. This can be done by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

Council Tax discounts

You may be able to reduce your Council Tax bill if you qualify for a discount or if someone living in your property is disregarded for Council Tax purposes. Use the sections below to find out what discounts are available and how to apply.

Please continue to pay your current Council Tax instalments while we assess your application. If your application is successful, we'll send you a revised bill and if a refund is relevant, we will arrange this with you.

Single Person Discount

You can receive a 25% discount if you are the only adult aged 18 or over living in your property as your main home.

If you receive a Single Person Discount and you are hosting someone under the Homes for Ukraine Scheme, they are disregarded for Council Tax purposes. You will usually continue to receive your 25% discount.

Apply online for a single person discount

Discounts for eligible individuals

Some adults are disregarded when we work out your Council Tax bill. This means they are not counted when deciding how many adults live in a property.

You may qualify if someone living in your property is:

Person

More information and application form for completion

Full time Student


Apply online

 

Student Nurse

 

Apply online

 

Apprentice or Youth Trainee

apprentices and Youth Training trainees (252 KB)

 

Aged 18 or 19 and has recently left school  

 

Apply online

Permanently living in hospital or Care home

 

Please complete a Single Person Discount form if a person in your household has permanently moved into a care home or hospital and you are now the only person over the age of 18 living at the address.

 

If one of the bill payers has moved out but there is still more than one person over 18 living at the address, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. to inform us of the date the change happened, the address they now reside and the full name of the person that has moved out.

 

If the property has been left unoccupied following the liable person moving into a care home or hospital permanently, please see information about a Class E exemption that may be applicable.

 

Severely Mentally Impaired (SMI)

 

 Pdf severely mentally impaired (162 KB)

 

Staying in certain hostels or Night Shelters

 

Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. to apply. Please put your account number in the subject box.

 

You will need to provide confirmation from either a support worker, housing officer or referring agent verifying homelessness status or evidence of placement in the facility.

 

Care workers employed by a charity or local authority, working at least 24 hours per week and earning no more than £44 per week

Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. to apply. Please put your account number in the subject box.

You will need to provide the following within the email;

·       Name of the care worker and the name of the person receiving care.

·       Proof of employment by the charity or Local Authority with a breakdown of weekly working hours.

·       Recent payslips received and the date this arrangement started.

 

Caring for someone with a disability (who is not their spouse, partner or child under 18)

 

Apply online

A member of a religious community who does not own their home and has no independent income or assets

Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. to apply. Please put your account number in the subject box.

 

You will need to provide us with the full name and address of the organisation to which the community belongs and details of the individual’s annual income/capital. Details of the number of residents that are not members of the organisation will also need to be provided.

 

In prison (except for non-payment of Council Tax or fine) or detained under the mental health act

 

Apply online

A diplomat or member of certain international organisations

 

Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. to apply. Please put your account number in the subject box.

 

You will need to provide written confirmation from the Foreign, Commonwealth & Development Office that confirms diplomatic immunity.

A member of visiting overseas forces

 

Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. to apply. Please put your Council Tax account number in the subject box.

 

You will need to send us a copy of the certificate issued to you under section 11 Visting Forces Act 1952 by your government.  

Empty properties

If your property is empty and substantially unfurnished, you may qualify for a temporary discount or be charged a premium depending on how long it has been empty.

Empty period

Council Tax Charge

Up to 2 months

50% charge applies

After 2 months

100% charge applies

After 12 months

200% charge applies

After 5 years

300% charge applies

After 10 years

400% charge applies

From 1 April 2026, a 100% premium applies to properties that have been empty for more than 12 months, unless an exception applies. Before 1 April 2026, the premium applied only to properties that had been empty and unfurnished for two years or more.

There are some exceptions to the long-term empty property premium.

pdf Find out more about the exceptions and how to apply (this will take you to the PDF of the exceptions) (154 KB)

Properties undergoing major repairs

If your empty property requires major structural repairs or alterations to make it habitable, you may qualify for a 100% Council Tax discount for up to 12 months. After this period, the full Council Tax charge applies. If the property has been empty for more than 12 months, the empty homes premium may also apply.

Apply for a Major Repairs or Alteration Discount

Newly built empty properties

A newly built property that is empty and unfurnished can receive a 100% discount for up to 3 months.

After three months, the normal Council Tax charge applies.

Second homes (Furnished properties that are no ones sole or main residence)

From 1 April 2025, Worcester City Council charges a 100% Council Tax premium on most second homes. This means you will normally pay 200% Council Tax unless an exception applies.

pdf Find out more about the exceptions and how to apply (this will take you to the PDF of the exceptions) (154 KB)

Job-related second home discount

You may get a 50% Council Tax discount if you are required by your job to live in one property but also pay Council Tax on another property.

You may qualify if one of your homes is:

  • provided by your employer because it is needed for your job (for example tied accommodation)
  • used so you can carry out your job (for example living at or near your workplace)
  • occupied as part of your role as a minister of religion
  • Ministry of Defence accommodation that is exempt from Council Tax

The discount can apply to one property only, either:

  • the job-related property, or
  • your other home (which becomes your second home)

You will not usually qualify if:

  • you simply choose to live near your workplace without a job requirement to do so and the employer has not provided the accommodation to live in
  • you are not liable for Council Tax on both properties (unless you are in the Armed Forces or a minister of religion)
  • you are a director or partner in the company providing the accommodation (unless you are working full-time and the organisation is non-profit or charitable)

Apply for a Second Home Discount

We may ask for:

  • your employment contract
  • evidence that your accommodation is required for your job
  • details of both Council Tax accounts

Tell us if your circumstances change

If you receive a discount, you must tell us immediately if your circumstances change.

For example, if:

  • another adult moves into your property
  • you move home
  • your property becomes occupied
  • you no longer qualify for a discount.

If you fail to tell us about a change, you may receive a £70 penalty. A further penalty of £200 may apply if you continue to withhold information.

Contact us

If you think you're entitled to a discount that is not shown on your Council Tax bill, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.