The Non-Domestic Rate, or business rates, collected by local councils are the means by which businesses and others who occupy non-domestic property make a contribution towards the cost of local services.

Except in the City of London where special arrangements apply, the rates are pooled by central government and redistributed to local councils according to the number of people living in the area. This money, together with revenue from council taxpayers, revenue support grant provided by the Government and certain other sums, is used to pay for the services provided by your local council and other local authorities in your area.

More information on Business Rates can be found in our Business Rates guidance.

General information about Business Rates can also be found by visiting

Response to Coronavirus (Covid-19)

Central Government have recently announced new measures for the next 12 months in support of the recent events due to Coronavirus. There are two main changes that will affect business rate bills in 2020/21:

1. Retail discount

A 50% retail discount was to be awarded to eligible Businesses with a Rateable Value below £51,000 Rateable Value. This is now to be increased to 100% and will also include businesses within the leisure and hospitality industries.

2. Public House (pub) relief

Pub relief is to be introduced, providing a discount of up to £5,000 for eligible public houses, where the Rateable Value is between £51,000 and £100,000

In addition to this there has been an additional announcement from the Chancellor of the Exchequer on 17 March 2020, in which he stated further help will be provided for Businesses in England.

As you may be aware the Council has already prepared and posted the Business rate bills for 2020/21, based on the previously announced levels of relief.

If you are affected by these changes we will send you a new 2020/21 bill as soon as possible. Any payments already made in respect of the 2020/21 Bills for qualifying cases will be refunded.

If you are not affected by these changes, your account is correct and you should make payment as shown on your bill.

If you have any queries please call 03004 560 560 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

3. Nursery Discount

As an extraordinary response to the coronavirus, the Government announced a business rates Nursery Discount on 18 March 2020.

This relief will apply to hereditaments occupied by providers on Ofsted’s Early Years Register and are wholly or mainly used for the provision of the Early Years Foundation Stage and which are subject to business rates in the year 2020/21. There will be no rateable value limit on the relief.

If you have not received a revised bill and believe you are eligible for this discount please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it.

Small Business Support from Government in response to Covid 19

The spring budget 2020 announced that any small business in receipt of Small Business Rate Relief (SBBR) would benefit from a £3,000 support grant from the government. This has now been increased to £10,000 (as announced by the Chancellor on 17 March). A further grant of up to £25,000 will be available for retail, hospitality and leisure businesses with a rateable value for business rates purposes of between £15,000 and £51,000.

Small Business Grants

In addition to these grants the government has announced a coronavirus business interruption loan scheme. This  will be operated by the British Business Bank.

Please check the COVID-19 Support for Business page on the GOV.UK website for updates

Business Rates Revaluation 2017

On 30 September 2016, the Valuation Office agency published rateable values which will apply to all business premises from 1st April 2017. To find out more information about this please visit

What are Business Rates?

Business rates is a local tax that is paid by the occupiers of all non-domestic /business property, in the same way that council tax is a tax on domestic property.

Business rates are charged on most business properties such as shops, offices, pubs, warehouses and factories. However, the property doesn't have to be used for a business - if it is used for purposes which are not domestic it is likely to be rateable. We will send you a business rates bill each year.

Roles and responsibilities?

The Valuation Office Agency sets the rateable value of business premises by using property details such as rental information.

We use the rateable value and the business rates multiplier (set by central government) to calculate your business rates bill.

What is the Rateable Value?

The rateable value is assessed by the Valuation Office Agency, which is an agency of HM Revenue and Customs.
A property's rateable value is an assessment of the annual rent the property would rent for if it were available to let on the open market at a fixed valuation date.

  • Until 31 March 2017, the rateable values will be based on a valuation date of 1 April 2008.
  • From 1 April 2017, the rateable values will be based on the valuation date of 1 April 2015.

If you think your rateable value is incorrect, you can find and view your property details here:

What is a revaluation?

The VOA regularly re assess and update the rateable values of all business properties usually every five years. This is called a Revaluation. This is done to maintain fairness in the system by redistributing the total amount payable in business rates, reflecting changes in the property market. Revaluation does not raise extra revenue overall.

How can I find out more?

For more information on the 2017 Revaluation, rateable values, and business rates go to .
You can also estimate your business rates bill, including any small business rate relief the local council may apply.

You can also find information for businesses at the following places:

or contact us to discuss any enquiries you may have.

How to pay your Business Rates