Information on the criteria that must be met by any vehicle to be used as a hackney carriage or private hire vehicle is contained in our Taxi Handbook.  The Taxi Handbook also contains information on how to apply for a licence to use a vehicle as a hackney carriage or private hire vehicle. The Taxi Handbook can be downloaded here:

Applying for a licence

Applications must be submitted alongside all required documents as set out in the Taxi Handbook. You can submit your application by post to

Licensing, Guildhall, High Street, Worcester, WR1 2EY

or can be delivered to an officer during a licensing surgery - see more details on our licensing surgeries page.

The application forms for vehicle licences can be downloaded here:

The fees charged in relation to applying for a licence can be found on our licensing fees and charges page.

Table of fares

Taxi fares for Hackney Carriages are set by the Council and calculated by a taximeter fitted in the vehicle. Hackney Carriages must be fitted with a taximeter, but it is optional for Private Hire vehicles. The taximeter displays the maximum charge payable for a journey, but drivers are free to charge less than the fee calculated by the taximeter.

Reporting an accident

You should report an accident using the form below:

Hand the form in at the Customer Service Centre at 89 The High Street, email it to This email address is being protected from spambots. You need JavaScript enabled to view it. or post it to

Licensing, Guildhall, High Street, Worcester, WR1 2EY