The crew will only pick up what was agreed at the time of booking.

During the collection there should be no need to interact with the collection crew, however if you have a need to approach the crew please remember to maintain social distancing rules of two metres.

Black and Green waste will continue to take priority, so should the need arise the service may be suspended.

This service is for domestic customers for collection of items such as those listed below:

  • Household appliances such as microwaves, cookers, washing machines, fridges and freezers
  • Electrical appliances such as TVs and PCs
  • Beds and mattresses
  • Bags of garden waste
  • Rolls of carpet

The service is chargeable and the cost must be paid in full at the time of booking. 

Please see the pricing structure below or you will be able to see a running total of costs on the booking system as items are added. If your item is not listed please contact the Worcester City call centre for a quote or alternative disposal advice.

General waste collections, excluding white goods, electrical items and any metal items take place on a Monday.

White goods such as cookers, washing machines, dishwashers, spin and tumble dryers, domestic fridges, freezers, electrical items such as microwave ovens, TVs or anything metal such as bicycles, radiators or BBQs are only collected on a Wednesday.

We make collections between 08:00 and 15:30.

General conditions

Any single item must not be heavier than two men can reasonably be expected to safely lift. Should any items be too heavy to lift on the day of collection then the item will be left and a refund made to the customer.

We cannot remove commercial fridges or freezers, or hazardous items such as chemicals, clinical waste, car batteries, tyres, gas bottles etc.

You can take items to one of the local household waste sites if you do not wish to use this service.


Please be aware that bookings must be made no later than 15:00 on Friday for a Monday collection and 12noon on Tuesday for Wednesday's white goods collections.

Refunds will only be made if items are cancelled before the date of collection.

Book a bulky waste collection

Charges for Bulky Household Waste

GENERAL WASTE excluding white goods


Single item


Two items collected at the same time


Two-piece suites, 3 seater sofas, corner sofas


Three items collected at the same time (including three-piece suite classed as three items).


Bagged garden waste

£10.00 per bag (min. order 5 bags, ie £50.00)



WHITE GOODS - Half price offer on white goods


Domestic cookers, washing machines, dishwashers, tumble dryers

£22.34 now £11.17

Domestic under-counter fridges or freezers and small chest freezers

£26.52 now £13.26

Domestic tall fridge-freezers, large chest freezers and American-style fridges

£39.27 now £19.63

Hedge strimmer, microwave, BBQs, bicycles, radiators £10.20
Two electrical/metal items collected at the same time £15.30
Three electrical/metal items collected at the same time £20.40
Cross Trainer, treadmill, exercise bike, filing cabinet, bunk bed frame £20.40