The crew will only pick up what was agreed at the time of booking.

This service is for domestic customers for collection of items such as those listed below:

  • Household appliances such as microwaves, cookers, washing machines, fridges and freezers
  • Electrical appliances such as TVs and PCs
  • Beds and mattresses
  • Bags of garden waste
  • Rolls of carpet

The service is chargeable and the cost must be paid in full at the time of booking. 

Please see the pricing structure below or you will be able to see a running total of costs on the booking system as items are added. If your item is not listed please contact the Worcester City call centre for a quote or alternative disposal advice.

General waste collections, excluding white goods, electrical items and any metal items take place on a Tuesday.

White goods such as cookers, washing machines, dishwashers, spin and tumble dryers, domestic fridges, freezers, electrical items such as microwave ovens, TVs or anything metal such as bicycles, radiators or BBQs are only collected on a Thursday.

We make collections between 07:00 and 15:30.

Please note that the City Council no longer operates a Saturday Skips service.

General conditions

Any single item must not be heavier than two men can reasonably be expected to safely lift. Should any items be too heavy to lift on the day of collection then the item will be left and a refund made to the customer.

Please ensure that any items such as fence panels, and patio decking are broken down into smaller pieces, before collection, to enable them to fit easily into the back of the lorry

We cannot remove:

  • commercial fridges or freezers
  • hazardous items such as chemicals, clinical waste, car batteries, tyres, gas bottles, ceramic items such as toilets
  • sheet glass, such as glass tables, windows, shower screens

You can take items to one of the local household waste sites if you do not wish to use this service.


Worcester City Council offers a free concessionary bulky waste collection service for those who are in receipt of Council Tax Support.  Please complete the booking form below, and select that you are receiving Council Tax Support when asked. An officer will get in touch with you once you have submitted the form.

Please note that there may be a long waiting time for Concessionary collections. If you need your items removed sooner, then please select the Paid-for service.


Please be aware that bookings must be made no later than 13:00 on Friday for a Tuesday collection and 16:00 on Tuesday for Thursday white goods collections.

Refunds will only be made if items are cancelled before the date of collection.

Book a bulky waste collection

Charges for Bulky Household Waste

GENERAL WASTE excluding white goods


Single item 

(Please note that a three-seater sofa/corner sofa is classed as two items)


Two items collected at the same time


Three items collected at the same time (including a three-piece suite classed as three items).


Bagged garden waste

£14.00 per bag (min. order 5 bags)





Single medium item (Cookers/Washing Machines/Dishwashers/Spin Driers (not microwaves) Domestic under-counter fridges or freezers and small chest freezers).


Single large item (Tall fridge-freezers, large chest freezers and American-style fridges)


All single small items including Bikes, BBQs, Microwaves, etc. £7.30

Household Recycling Centres

Alternatively, you can take your bulky household waste to one of the Household Recycling Centres for free. Details are below.

Bilford Road

Site usually open on Mondays will be open on Bank Holiday Mondays. Site is closed on CHRISTMAS DAY, BOXING DAY, and NEW YEARS DAY.

Please be advised that sites close promptly at the time(s) stated above. For your convenience it is advised that you aim to arrive at least 15 minutes before the site closes to allow time to unload.

Telephone: 01905 453610

Opening times: 8.00-18.00 Mon to Sat, 10.00-16.00 Sun.

Horsford Road (off Hallow Road )

This site is closed on Sundays and ALL Bank Holidays. Please be advised that sites close promptly at the time(s) stated above. For your convenience it is advised that you aim to arrive at least 15 minutes before the site closes to allow time to unload.

Tel: 01905 421116

Opening times: 8.00–16.00 Mon to Fri, 8.00–12.30 Sat.