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Advise us of a change in circumstances

If you already receive Housing Benefit or Council Tax Support and your circumstances change, you must inform us immediately. If you do not tell us within 21 days you may lose benefit.

The kind of changes you need to advise us about are:

  • When you move
  • When your income changes
  • Any other changes.

Any delay may effect the date the benefit is paid from and the amount you may receive. Use the links above to download and complete the appropriate form or contact us and let us know straight away .

If you have had a change in your circumstances which will impact your Council Tax/Business Rates account, please advise us here.

Advise us when you move

If you already receive Housing Benefit or Council Tax Support and you are moving address, it is very important that you tell us immediately.

Any delay may effect the date the benefit is paid from and the amount you may receive. You can download and complete the  Housing Benefit and Council Tax Support Change of Address Form  or contact us and let us know straight away.

You can also obtain a form from our Customer Service Centre at:

Customer Service Centre
89 The High Street
Worcester
WR1 2EY

Advise us when your income changes

If you already receive Housing Benefit or Council Tax Support and your income changes, it is very important that you tell us immediately.
  • if you or your partner start or finish work
  • an increase or decrease in any of you or your partner's income
  • an increase or decrease in you or your partner's savings
  • you or your partner start or stop getting income support or job seekers allowance
  • you or your partner start or stop getting any other benefits, for example, incapacity benefit, tax creditschild tax credits or pension credit
  •  he income of another adult living with you changes.

Any delay may affect the date the benefit is paid from and the amount you may receive. You can download and complete the  Housing Benefit and Council Tax Support Change of Income Form or contact us and let us know straight away.

If you are self-employed, you need to complete the Self-Semployed Earnings application form.

Advise us of any other changes

If you already receive Housing Benefit or Council Tax Support and something changes for example:

  • if someone comes to live with you
  • if someone living with you moves out
  • if someone in the household passes away
  • date a child leaves school, or the date child benefit payments stop
  • date a child starts work, or goes to college/University
  • date if you have another child
  • you, or your partner, go into hospital for more than 6 weeks

It is very important that you tell us immediately.

Any delay may affect the date the benefit is paid from and the amount you may receive. You can complete a Housing Benefit and Council Tax Support Change of Circumstances Form or contact us and let us know straight away.

You can obtain a form from our Customer Service Centre at:

Customer Service Centre
89 The High Street
Worcester
WR1 2EY

 
 
 
 
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