Local support to help people complete the Census


Worcester City Council is offering local residents additional support to help them complete Census 2021.

"Billions of pounds are allocated to local services across the country using census-based information every year," says Adrian Gregson, Vice Chair of Worcester City Council's Policy and Resources Committee.

"However, money can't be allocated to services for 'invisible' people – which is why we're counting on every person living in Worcester to take part in the 2021 Census.If you're struggling to complete the form, please get in touch and we will help you through it."

The City Council's Customer Service Centre at 89 High Street Worcester (WR1 2EY) will provide face-to-face help from Monday 15 March to 4 May, Monday to Friday from 9.00am – 4.00pm.

The Centre in Worcester will also be open during Census weekend (20 – 21 March) for the following hours:

Saturday 20 March - 9.30am until 4.00pm

Sunday 21 March – 10.00am until 3.00pm

Residents should pre-book an appointment by calling 01905 722233 or emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. Phone rather than face to face appointments are also available.

Support for Polish, Portuguese, Romanian and Bulgarian speakers is available locally.  To arrange, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 07545 649686.For support in other languages, please call the national Census Contact Centre on 0800 587 2021.

Staff can help residents to complete the form either online or in hard copy.

The national Census Contact Centre has set up a dedicated number to call for people who wish to request a paper copy on 0800 876 6276.

Census day is Sunday 21 March 2021. You need to complete your questionnaire on or around this date so that a snapshot of the population as it stands on that one day can be taken – giving a consistent picture for the whole country.

In England a census is run every ten years by the Office for National Statistics (ONS).

By law, your Census details cannot be given to the DHSS, tax office, immigration or any other Government department.  Individual records are kept confidential for 100 years, providing an invaluable resource for future generations to study.

The final day for completing the Census is 4 May 2021.All citizens in England have a legal requirement to take part.  Non-compliance can attract a fine of up to £1,000.

For more information, visit

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