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Car parks duplicate card payments update - 2 October 2022

We are aware that many people continue to see duplicate card payments being taken out of their bank accounts having parked in Council Car Parks between 28 August and 29 September. We sincerely apologise for any frustration and distress this may be causing you and we are continuing to do all we can to rectify matters as quickly as possible. Our mach...

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Full refunds to be provided to those affected by a fault with pay and display machines

Investigations are continuing into a technical issue with Worcester City Council's car park payment machines, with full refunds promised to those affected by duplicate transactions. Whilst the source of the issue has now been identified, a solution to the problem has yet to be found, so the card payment option continues to be disabled on all machin...

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It’s Your City – Have your say

Worcester City Council wants to hear the views of residents and businesses on what its priorities should be– and how the council should be spending public money in the year ahead. The Council's annual survey is open now and runs until 11 November. /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-...

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Investigation continues into technical error over card payments at Worcester pay and display machines

Worcester City Council continues to investigate a technical issue with card payments from its pay and display machines. Card payments are currently disabled, leaving the options of using the RingGo app or cash payments. We have now established that many customers have suffered from duplicate transactions, resulting in multiple payments wrongly bein...

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Card payments suspended at Worcester car parks as investigation into technical error continues

 Motorists are urged not to pay for parking by credit or debit card as Worcester City Council continues to investigate a technical issue with its card payment machines. It was initially thought that the issue had just caused the late processing of card payments, but it has since become clear that some customers have suffered from duplicate tra...

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Motorists advised of technical error at Worcester’s car parking machines

Motorists using Worcester City Council car parks are being advised to pay with cash or by using the RingGo app, while a technical error with its card payment facility is resolved. A computer software issue has resulted in delays to processing card payments, meaning a longer delay between customers' paying for their parking and the money leaving the...

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Councillors to consider bold plan for South Worcestershire’s future

A key planning document that will shape the way South Worcestershire develops over the next 20 years is set to be considered by councillors. The review of the existing South Worcestershire Development Plan (SWDP) sets out Worcester City, Malvern Hills District and Wychavon District Councils' vision for the area up to 2041. It includes a Government ...

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More than 4,000 people leave messages of condolence for The Queen at Worcester Guildhall

A total of 4,450 messages were left in the Books of Condolence opened at Worcester Guildhall following the announcement of the death of Her Majesty, Queen Elizabeth II. Worcester City Council opened the books within hours of the news being released by Buckingham Palace on Thursday, 8 September. The first message to be left was from the Mayor of Wor...

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Her Majesty The Queen

Buckingham Palace has announced the death of Her Majesty The Queen. The Mayor of Worcester, Councillor Adrian Gregson, said: "The Councillors and Officers of Worcester City Council are deeply saddened at the news of the death of Queen Elizabeth II. Our thoughts are with the Royal Family at this time." Books of condolence A Book of Condolence is ope...

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Have your say on the future of arts and cultural provision in Worcester

Worcester residents are invited to have their say on a blueprint that will shape the city's arts and cultural provision for the next five years. Worcester City Council is seeking feedback on its draft Arts and Culture Strategy to ensure it represents the wide variety of cultural activities in the city, and people are being encouraged to give their ...

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