Motorists advised of technical error at Worcester’s car parking machines
Motorists using Worcester City Council car parks are being advised to pay with cash or by using the RingGo app, while a technical error with its card payment facility is resolved.A computer software issue has resulted in delays to processing card payments, meaning a longer delay between customers'…
Card payments suspended at Worcester car parks as investigation into technical error continues
Motorists are urged not to pay for parking by credit or debit card as Worcester City Council continues to investigate a technical issue with its card payment machines.It was initially thought that the issue had just caused the late processing of card payments, but it has since become clear th…
Refunds to begin week commencing Monday 10 October
Worcester City Council has been informed that car park users will start to see refunds appearing in their bank accounts next week.The Council continues to hold twice daily meetings with Flowbird in a bid to get the matter sorted out as swiftly as possible.A spokesperson for Worcester City Cou…
Full refunds to be provided to those affected by a fault with pay and display machines
Investigations are continuing into a technical issue with Worcester City Council's car park payment machines, with full refunds promised to those affected by duplicate transactions.Whilst the source of the issue has now been identified, a solution to the problem has yet to be found, so the card pay…
Council planning legal action over delayed repayments to car parking customers
Worcester City Council is planning to take legal action over the delay in repayments to customers who have been wrongly charged multiple times for parking in its car parks and has instructed its lawyers to proceed in this matter.Despite Council officers meeting with its operator Flowbird on a twice…
