Refunds of duplicate car parking payments are now underway, with 183,000 payments expected to appear in customers' accounts by next week. Flowbird has confirmed to the Council that on Sunday October 16, all 56,000 duplicate payments made by Mastercard were processed, with the cash expected to arrive in bank accounts during the week commencing Monda...

Residents and visitors will be able to take a step back in time and see local history as they have never seen it before at a Virtual Time Travel Trail event later this month. The free event will see historic photos of Worcester and memories from local people projected on to three buildings in the city and there will be further internal light projec...

Residents in the Arboretum area are going green with a pay-as-you-go car share scheme. The Car Club vehicle, a low emission Hyundai Ioniq Hybrid, has been provided by Enterprise Car Club, and is parked at Worcester Baptist Church on Sansone Walk in the city centre. Residents wishing to use the car pay a small monthly fee and can then pre-book the c...

Worcester City Council is planning to take legal action over the delay in repayments to customers who have been wrongly charged multiple times for parking in its car parks and has instructed its lawyers to proceed in this matter. Despite Council officers meeting with its operator Flowbird on a twice-daily basis for over two weeks now, the matter is...

 Worcester City Council has been informed that car park users will start to see refunds appearing in their bank accounts next week. The Council continues to hold twice daily meetings with Flowbird in a bid to get the matter sorted out as swiftly as possible. A spokesperson for Worcester City Council, said: "We are doing our utmost to resolve t...

We are aware that many people continue to see duplicate card payments being taken out of their bank accounts having parked in Council Car Parks between 28 August and 29 September. We sincerely apologise for any frustration and distress this may be causing you and we are continuing to do all we can to rectify matters as quickly as possible. Our mach...

Investigations are continuing into a technical issue with Worcester City Council's car park payment machines, with full refunds promised to those affected by duplicate transactions. Whilst the source of the issue has now been identified, a solution to the problem has yet to be found, so the card payment option continues to be disabled on all machin...

Worcester City Council wants to hear the views of residents and businesses on what its priorities should be– and how the council should be spending public money in the year ahead. The Council's annual survey is open now and runs until 11 November. /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-...

Worcester City Council continues to investigate a technical issue with card payments from its pay and display machines. Card payments are currently disabled, leaving the options of using the RingGo app or cash payments. We have now established that many customers have suffered from duplicate transactions, resulting in multiple payments wrongly bein...

 Motorists are urged not to pay for parking by credit or debit card as Worcester City Council continues to investigate a technical issue with its card payment machines. It was initially thought that the issue had just caused the late processing of card payments, but it has since become clear that some customers have suffered from duplicate tra...