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Local community wellbeing related guides
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Statistics, reviews and other safety tips for residents.
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Online forms to report a range of services and crimes.
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The Council's approach to tackling the joint climate and biodiversity emergencies
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Non-Domestic Rate, or Business Rates information.
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Trade waste collection service specifically for businesses in the city
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Growth plans for existing businesses located in the district.
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Adapting to the changing needs of the community.
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Home
Residents
All services
The home of all resident related services.
About your Council
Agendas, consultations and other council related information.
Council Tax
Discounts, exemptions and other council tax related information.
Councillors & Democracy
Agendas, consultations and other council related information.
Community Development and Centres
Local community wellbeing related guides
Community Safety
Statistics, reviews and other safety tips for residents.
Elections and voting
Election results and other voting frequently asked questions.
Environmental Health
County-wide regulatory services and contact details.
Housing
Supporting vulnerable households with our dedicated housing team.
Leisure, Events, Parks and Allotments
Local green spaces and other recreational facilities.
My local area
Local search portal for property information and electoral details.
Parking
Car permits, tickets and other public facilities.
Planning
Application forms and other planning guidance.
Pay It
Online secure payment for a variety of council services.
Report It
Online forms to report a range of services and crimes.
Request It
Application forms for local and central government departments.
Sustainability
The Council's approach to tackling the joint climate and biodiversity emergencies
Waste and Recycling
Bin schedules, collections and other waste-related enquiries.
Business
All services
Business Rates
Non-Domestic Rate, or Business Rates information.
Commercial Waste Collection Service
Trade waste collection service specifically for businesses in the city
Doing business with Worcester City Council
Find information to help contractors and suppliers tender for contracts
Funding and support
Free support and guidance to start, run and grow your business.
Inward investment
Growth plans for existing businesses located in the district.
Licensing
Administration, regulation and enforcement of licenses.
Town Centre Plans
Adapting to the changing needs of the community.
Work for us
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Open Portal
Our Open Portal pages give you instant online access to view and manage your: Council Tax account B…
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Pay my council tax or business rates
Pay online Pay by credit or debit card. Pay by Direct Debit Direct Debit is the safest and easiest…
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Moving in or out?
Help us go paper free! If you contact us by email or provide us with an email address, all future c…
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Council Tax Discounts & Premiums
Difficulty paying your Council Tax You can apply online for Council Tax Support. You can also sprea…
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Strategic Housing Service
The Strategic Housing & Community Activity Service has four service areas that have close links and…
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Worcester City Allotments
Grow your own: Join Worcester Allotment Community Discover the benefits of allotment gardening—fres…
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Making a Planning Application
Applications submitted to the Council, in the majority of cases, require the submission of an appli…
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Historic Environment
Worcester is one of England's leading historic cities and has a rich heritage of historic buildings…
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South Worcestershire Building Control
Your Local Building Control Team The Partnership brings together the Building Control services of M…
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Telecommunications
Mobile Operators Association (MOA) Roll Out Plans. MOA represents the five UK mobile phone network…
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Assets of Community Value
Community Right to Bid The Community Right to Bid, which was established by the 2011 Localism Act…
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Household Waste collection
Our service to you Worcester City Council is responsible for the collection of all municipal waste…
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Commercial waste collection service
Worcester City Waste Worcester City Waste provides a trade waste collection service specifically fo…
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Bulky household waste collection service
The crew will only pick up what was agreed at the time of booking. Until further notice, we are una…
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Welfare Reform Information - Benefit Changes
The welfare system has undergone significant changes in recent years, particularly for people of wo…
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Benefits Self Service Online Access
Council Tax, Business Rates, Housing Benefit and Council Tax Support Our Self Service pages give yo…
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Crisis and Resilience Fund Housing Payments (formerly known as DHP)
If you're struggling to pay your rent or housing costs, you may be able to get extra financial supp…
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Housing Benefit appeals
Appeal your Housing Benefit or Council Tax Support decision If you believe our decision about your…
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Additional Licensing of HMOs
Please use the link below to apply for your HMO licence. House in multiple occupation (HMO) applica…
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Repairs & Property Standards
Repairs in private rented accommodation Unless the tenancy has a fixed term of more than seven year…
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