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Home
Residents
All services
The home of all resident related services.
About your Council
Agendas, consultations and other council related information.
Council Tax
Discounts, exemptions and other council tax related information.
Councillors & Democracy
Agendas, consultations and other council related information.
Community Development and Centres
Local community wellbeing related guides
Community Safety
Statistics, reviews and other safety tips for residents.
Elections and voting
Election results and other voting frequently asked questions.
Environmental Health
County-wide regulatory services and contact details.
Housing
Supporting vulnerable households with our dedicated housing team.
Leisure, Events, Parks and Allotments
Local green spaces and other recreational facilities.
My local area
Local search portal for property information and electoral details.
Parking
Car permits, tickets and other public facilities.
Planning
Application forms and other planning guidance.
Pay It
Online secure payment for a variety of council services.
Report It
Online forms to report a range of services and crimes.
Request It
Application forms for local and central government departments.
Sustainability
The Council's approach to tackling the joint climate and biodiversity emergencies
Waste and Recycling
Bin schedules, collections and other waste-related enquiries.
Business
All services
Business Rates
Non-Domestic Rate, or Business Rates information.
Commercial Waste Collection Service
Trade waste collection service specifically for businesses in the city
Doing business with Worcester City Council
Find information to help contractors and suppliers tender for contracts
Funding and support
Free support and guidance to start, run and grow your business.
Inward investment
Growth plans for existing businesses located in the district.
Licensing
Administration, regulation and enforcement of licenses.
Town Centre Plans
Adapting to the changing needs of the community.
Work for us
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1164
Constitution
The City Council's Constitution The City Council’s Constitution sets out how the Council operates…
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Council Tax Discounts & Premiums
Difficulty paying your Council Tax You can apply online for Council Tax Support. You can also sprea…
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Housing Association / RSL / Council Tenant Advice
What if my landlord doesn't carry out repairs? If you are a tenant of Worcester Community Housing o…
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Domestic Abuse & Harassment
Help with housing if you are experiencing domestic violence or abuse If you are experiencing domest…
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Making a Planning Application
Applications submitted to the Council, in the majority of cases, require the submission of an appli…
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Planning Committee
What does Planning Committee do? The Planning Committee decides on planning applications that have…
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Cleansing of streets and footpaths
The City Council is responsible for keeping Worcester's adopted streets, footways and land clean an…
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Report hazardous waste, needles, syringes and broken glass
If you discover any material on roads, footpaths or open land which potentially looks hazardous, or…
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Housing Benefit appeals
Appeal your Housing Benefit or Council Tax Support decision If you believe our decision about your…
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Cherry Orchard Local Nature Reserve
Cherry Orchard Local Nature Reserve occupies a former landfill site which has remained undisturbed…
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Scrap Metal Sites and Collectors
The Scrap Metal Dealers Act 2013 replaced the Scrap Metal Dealers Act 1964 and the Motor Salvage Op…
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Civil Emergency Plan
The City Council has a Civil Emergency Plan in order to make a quick and comprehensive response in…
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Business Rates Datasets
Worcester City Council receives regular FOI requests for information about business properties in t…
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Pre-Application Advice
What is Pre-Application Advice? Worcester City Council seeks to provide a positive climate for pre-…
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Advice for landlords and employers
Advice for landlords Most private sector landlords won’t see any change with the introduction of Un…
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Variations to club premises certificates
If a club wants to make changes to their club premises certificate, they can apply for a variation…
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Minor variations to a club premises certificate
If a club wants to make small alterations to their club premises certificate that will not impact a…
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Club Premises Certificate Reviews
Responsible authorities (such as the police or fire authority) and any other person can ask us to r…
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Gaming in clubs
Gambling law separates gaming that happens in clubs from gaming that happens in other alcohol licen…
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Street collections
A street collection is a means of collecting money from members of the public for the benefit of ch…
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