Safeguarding children and young people

Safeguarding children is about their safety and welfare. It’s also about Child Protection. It means protecting each and every child from emotional, physical or sexual abuse or neglect. All volunteers, paid employees and partnership working organisations have to adhere to good practice guidelines.

Worcestershire Safeguarding Children’s Board has responsibility for the protection and wellbeing of children in the county. The overall role of the WSCB is to coordinate local work to safeguard and promote the welfare of children and to ensure the effectiveness of what the member organisations do individually and together.

The WSCB consists of senior representatives of the main agencies which have a responsibility to safeguard children. It is a forum for establishing and guiding the services in Worcestershire to safeguard and promote the well-being of children. Inter-Agency working is at the heart of safeguarding and protecting children and the WSCB works to ensure that all the agencies communicate with one another in the interests of the child.


Telephone: 01905 822666
Post: Social Services, PO Box 585, Worcester WR4 4AD.

If you are worried about a child or for general advice and guidance the following links should be helpful:

  • Disclosure and Barring Service - helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).
  • NSPCC - helpline 0800 800 5000
  • Get Safe - keeping children and young people safe from criminal exploitation
  • Early help and family support
  • DFES
  • Childline - helpline 0800 1111

Safeguarding adults

Safeguarding Adults [or Adult Protection] can include any work or activity which aims to support vulnerable adults to retain independence, well-being and choice and to be able to live a life that is free from abuse and neglect.

It is about both preventing abuse and neglect, and promoting good practice when responding to specific concerns.

Abuse can happen anywhere and by anyone, including relatives, friends, neighbours, paid care workers, volunteers, professional staff, other service users and strangers. If you need advice and guidance regarding the potential abuse of a vulnerable adult (someone over 18 years who might be unable to protect themselves from significant harm or serious exploitation because of a physical or mental disability, age or illness), you can contact Worcestershire's Access Centre in confidence;

Phone 0845 607 2000
E-mail This email address is being protected from spambots. You need JavaScript enabled to view it.
Post: Social Care, PO Box 585 Worcester WR4 4AD
Fax: 01905 768056
Minicom: 01905 768052
Text: 07939 572 850

We can answer your query in a number of languages and our Adult Protection Team will respond and can investigate adult abuse.

  • Police 0300 333 3000
  • Care Quality Commission 03000 616161

Worcestershire Safeguarding Adults Board is a multi-agency body that oversees Worcestershire's policies for keeping adults safe. It also directs the work of the Worcestershire Adult Protection Team.

Contact: Lin Hunt PA to Catherine Driscoll / Sue Pidduck
Head of Adult Social Care / Senior Operational Manager
County Hall, Worcester WR5 2NP
Tel: 01905 766992
Fax: 01905 766930
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

For more help, information and guidance please try one of the following links:

Age UK - Helpline 0800 169 6565
Department of Health - Tel: 020 7210 4850 (Office opening hours 08:30-17:30 Mon-Fri) Textphone: 020 7210 5025, (for people with impaired hearing)
Elder Abuse - 0808 808 8141