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Worcestershire Flood Relief Scheme

Properties flooded in February 2022

Worcestershire County Council has announced an emergency package of financial support to help communities to recover from flooding. This will provide one-off payments of £250 to households or £1,000 to businesses affected by flooding. Further details are available on their website. Please note:  The Worcestershire Flood Relief Scheme has now closed.

Resilience Grant

Properties flooded in February 2020

Properties that flooded in February 2020 may still be eligible for grant assistance towards the cost of flood resilience works. The Council has been able to extend the deadline for claiming reimbursement of previously agreed works to 30 June 2022.

Properties and businesses can apply for up to £5,000 to help make them more resilient to future flooding.

For further details on the Property Flood Resilience Grant scheme, including eligibility and useful information on recommended works, surveyors and contractors please read the pdf Property Flood Resilience Grant Guidance Note (93 KB) .

Insurance

Flood Re is a joint initiative between the Government and insurers. Its aim is to make the flood cover part of household insurance policies more affordable. You can read about How Flood Reworks (pdf). It is important that people at high flood risk in Worcester shop around for the best insurance policy. For more information visit the Flood Re website.

A loss adjuster is someone who is employed by an insurance company to decide how much money should be paid to a person making a claim.

A loss assessor is someone appointed by a policy-holder to manage a claim on their behalf.

Advice from the Association of British Insurers (ABI) about flooding resilience and on working through the insurance system after a flood:

Clean-up

If your home or property has been flooded it could be contaminated by oil, silt and sewage. This will need to be carefully and completely cleaned up to remove any health risks.

Contact your GP immediately if you think your health has been affected.

The Environment Agency has information about cleaning your house as well as details of organisations that can help you do this. National Health England also has a useful leaflet on how to clean up after a flood (PDF).

If you are worried about the security of your property call West Mercia Police.

Reusing and disposing of sandbags

Dry out sandbags and store them in a shed, garage or undercover so you can use them again. If you cannot store them, open them up and spread the sand on your garden if you have one. You can then treat the sacks as normal waste. If the sand or bags are contaminated, please dispose of them responsibly.

Emotional support

Having a flooded home is very stressful. If you need emotional support, contact family and friends, your doctor or an organisation like the Red Cross or the Samaritans.

Public Health England also offers a guide to mental wellbeing after a flood.

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