Flood support funding

Property Flood Resilience Grant

For details on the Property Flood Resilience Grant scheme, including eligibility and useful information on recommended works, surveyors and contractors please read the following:

1. pdf How the scheme works (112 KB)
2. pdf Property Flood Resilience Grant Guidance Note (92 KB)
3. pdf List of example eligible measures (70 KB)
4. pdf List of recommended surveyors and contractors (196 KB)
5. For hard copies of these documents, or for any other queries about the scheme, please email This email address is being protected from spambots. You need JavaScript enabled to view it.
6. pdf Read stories of homes and businesses that have made adaptations (17.22 MB)  to help them recover more quickly after a flood.

Any applications for Property Flood Resilience Grant following Storms Babet and Henk must be made before 6 April 2025.

Application process

To apply, please complete the initial application form below:

• Property Flood Resilience Grant Application Form

The following forms will need to be completed at a later stage, once your application is approved in principle.

• Property Survey Approval Form
• Completion of Works Form

Insurance

A loss adjuster is someone who is employed by an insurance company to decide how much money should be paid to a person making a claim.

A loss assessor is someone appointed by a policy-holder to manage a claim on their behalf.

Advice from the Association of British Insurers (ABI) about flooding resilience and on working through the insurance system after a flood:

• ABI guide to resistant and resilient repair after a flood (pdf)
• ABI guide to responding to major floods (pdf)

If your home or property has been flooded it could be contaminated by oil, silt and sewage. This will need to be carefully and completely cleaned up to remove any health risks.

Contact your GP immediately if you think your health has been affected.

The Environment Agency has information about cleaning your house as well as details of organisations that can help you do this. National Health England also has a useful leaflet on how to clean up after a flood (PDF).

If you are worried about the security of your property call West Mercia Police.

Reusing and disposing of sandbags

Dry out sandbags and store them in a shed, garage or undercover so you can use them again. If you cannot store them, open them up and spread the sand on your garden if you have one. You can then treat the sacks as normal waste. If the sand or bags are contaminated, please dispose of them responsibly.

Emotional support

Having a flooded home is very stressful. If you need emotional support, contact family and friends, your doctor or an organisation like the Red Cross or the Samaritans.

Public Health England also offers a guide to mental wellbeing after a flood.