Worcester City Council manages an open public spaces CCTV scheme operated under guidance made by the Information Commissioner's Office, and the Office of the Surveillance Camera Commissioner.

  • Images are held for 30 days and then destroyed.
  • Individuals can request images of themselves which our CCTV camera system has recorded.  
  • All requests will comply with the General Data Protection Regulation (GDPR) 2018 and redact any information in the images, other than that relating to the individual requesting the footage.

Footage requested in response to an incident, which needs to include personal details of third parties can only be released directly to insurance companies, legal representatives and the police with a valid incident reference number.

There is a charge of £60 per disc for collating and burning of the footage, and sending by recorded delivery.

The cameras are a significant tool that can:
  • Help in the prevention of crime.
  • Help reduce the fear of crime.
  • Facilitate the apprehension and prosecution of offenders in relation to crime and public order.
  • Identifying missing persons.
  • To assist with other public safety issues.

Worcester City Council is responsible for a large number of CCTV cameras that are placed in strategic locations in areas of Worcester.

There are also a number of cameras in St Martins Gate car park - and a similar facility in Crowngate car park which is operated privately but is linked into ours.

All images from our cameras are fed back to a secure monitoring suite control room at Pershore which is monitored 24/7. The control room operators each have the ability to switch from camera to camera at the touch of a button, all linked in to the police radio system, Citynet and NightSafe.

Individuals can request images of themselves which have been recorded by our CCTV camera system and are only held for 30 days. All requests must comply with the General Data Protection Regulation (GDPR) 2018.

For more information or to request footage please contact the Community Safety Team.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel: 01905 722410