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Home
Residents
All services
The home of all resident related services.
About your Council
Agendas, consultations and other council related information.
Council Tax
Discounts, exemptions and other council tax related information.
Councillors & Democracy
Agendas, consultations and other council related information.
Community Development and Centres
Local community wellbeing related guides
Community Safety
Statistics, reviews and other safety tips for residents.
Elections and voting
Election results and other voting frequently asked questions.
Environmental Health
County-wide regulatory services and contact details.
Housing
Supporting vulnerable households with our dedicated housing team.
Leisure, Events, Parks and Allotments
Local green spaces and other recreational facilities.
My local area
Local search portal for property information and electoral details.
Parking
Car permits, tickets and other public facilities.
Planning
Application forms and other planning guidance.
Pay It
Online secure payment for a variety of council services.
Report It
Online forms to report a range of services and crimes.
Request It
Application forms for local and central government departments.
Sustainability
The Council's approach to tackling the joint climate and biodiversity emergencies
Waste and Recycling
Bin schedules, collections and other waste-related enquiries.
Business
All services
Business Rates
Non-Domestic Rate, or Business Rates information.
Commercial Waste Collection Service
Trade waste collection service specifically for businesses in the city
Doing business with Worcester City Council
Find information to help contractors and suppliers tender for contracts
Funding and support
Free support and guidance to start, run and grow your business.
Inward investment
Growth plans for existing businesses located in the district.
Licensing
Administration, regulation and enforcement of licenses.
Town Centre Plans
Adapting to the changing needs of the community.
Work for us
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1292
Tenancy Advice for Landlords
Thinking of evicting? Housing Advice Team may be able to help you to resolve tenancy issues or prob…
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Pension Credit
Are you missing out on the financial support that you could be entitled to as a pensioner? What is…
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Bird flu in Worcester
Sadly several birds have been found dead in Worcester recently. The cause has been confirmed as H5N…
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New mayor to raise money for children’s hospice
The newly appointed Mayor of Worcester, Councillor Dr Matt Lamb, will be raising money for Acorns C…
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VJ Day commemorations to take place in Worcester
Commemorations will be held in Worcester later this month to mark the 80th anniversary of VJ Day (V…
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New destination pump track in Worcester opens
A new pump track next to Perdiswell Leisure Centre in Worcester has opened, ready for the summer mo…
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2025 Elections
Worcestershire County Council election On Thursday 1 May 2025 a poll was held to elect 57 County Co…
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Contacting The Council
Before you contact us by phone or contact form, you may find the information you need on our websit…
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Worcester City Council support for new businesses
Help is available for new businesses to start up and grow in Worcester City through a programme of…
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Worcester City Council support for growing businesses
Hangar Café received a Business Growth Grant to help expand the café Help is available for existing…
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Community Trigger
What is the Community Trigger? The South Worcestershire Community Safety Partnership, which include…
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How decisions are made in Worcester
How the Council operates The Council has 35 councillors elected for a four year term. Councillors a…
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Elections in Worcester
Annual canvass Every year, we check the electoral register is up to date so that everyone who has t…
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How much is my council tax?
How much you pay will depend on which valuation band your property is in and your personal circumst…
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Discover tales behind Worcester’s buildings
Stories from Worcester’s past will come to life next month as some of the city’s most iconic buildi…
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Fly Tipping
What is Fly Tipping? It is "the illegal deposit of any waste onto land i.e. waste dumped or tipped…
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Benefits Cap
The Department for Work and Pensions (DWP) have the sole responsibility for calculating whether a b…
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Enquiries about your benefit
If you have any questions about your Council Tax Support or Housing Benefit please: Telephone Call…
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Non-Dependant Deductions - Housing Benefit
What is a non-dependant? A non-dependant is someone who is over 18 and lives with you on a non comm…
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Compliments, Comments and Complaints
Are we getting it right? We need you to tell us how you feel about the service you receive. We like…
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