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Home
Residents
All services
The home of all resident related services.
About your Council
Agendas, consultations and other council related information.
Council Tax
Discounts, exemptions and other council tax related information.
Councillors & Democracy
Agendas, consultations and other council related information.
Community Development and Centres
Local community wellbeing related guides
Community Safety
Statistics, reviews and other safety tips for residents.
Elections and voting
Election results and other voting frequently asked questions.
Environmental Health
County-wide regulatory services and contact details.
Housing
Supporting vulnerable households with our dedicated housing team.
Leisure, Events, Parks and Allotments
Local green spaces and other recreational facilities.
My local area
Local search portal for property information and electoral details.
Parking
Car permits, tickets and other public facilities.
Planning
Application forms and other planning guidance.
Pay It
Online secure payment for a variety of council services.
Report It
Online forms to report a range of services and crimes.
Request It
Application forms for local and central government departments.
Sustainability
The Council's approach to tackling the joint climate and biodiversity emergencies
Waste and Recycling
Bin schedules, collections and other waste-related enquiries.
Business
All services
Business Rates
Non-Domestic Rate, or Business Rates information.
Commercial Waste Collection Service
Trade waste collection service specifically for businesses in the city
Doing business with Worcester City Council
Find information to help contractors and suppliers tender for contracts
Funding and support
Free support and guidance to start, run and grow your business.
Inward investment
Growth plans for existing businesses located in the district.
Licensing
Administration, regulation and enforcement of licenses.
Town Centre Plans
Adapting to the changing needs of the community.
Work for us
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White Ribbon Day 2020: Shining a spotlight on domestic abuse
More than 40,000 calls were made to the National Domestic Abuse helpline (www.nationaldahelpline.or…
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Garden Waste Collection Service FAQs
Can I have more than one bin? Yes, you will need to pay the subscription fee for each bin. You need…
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Notes for applicants of Residents Parking Permits
Only residents of premises whose address falls within the listed streets in the relevant zone may a…
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Penalty Charge Notices (PCNs)
Do not ignore PCNs. They may carry extra penalties if not paid (or contested) promptly. In order to…
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Pride in Place Warndon Board
About the Pride in Place Warndon Board Board members Hannah H Pride in Place Warndon Chair I love b…
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What if I can't pay?
It is important that you pay each monthly instalment on or before the due date shown on your bill…
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I Have Been Asked to Leave
My landlord has asked me to leave, do I have to? Landlord and tenant law can be complex, and the in…
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Recycling & Waste FAQs
My bin has not been emptied, what should I do? Check to make sure that the bin was due to be collec…
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Recycling Frequently Asked Questions
Why should I recycle? Recycling is the most environmentally friendly way to dispose of packaging. P…
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Help is at hand if you’re on the receiving end of controlling behavio…
Support is available locally for people who experience domestic abuse. We share the story of a brav…
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Zero tolerance for domestic abuse this Christmas
Worcester City Council is urging people to move from silence to action, in a bid to combat domestic…
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Recycling and Waste
Bin collections Information on how recycling and waste collection is carried out within Worcester…
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Debt Management
This page contains information relating to the local authority's recovery procedure. If you are exp…
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I need help moving my wheelie bins or sacks
Worcester City Council recognises that not all our residents are physically able to place their rec…
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I need more black or green sacks
There are several properties that are not able to have wheelie bins and will be serviced by a weekl…
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Celebrate Worcester’s 400th birthday on Charter Day 2 October 2021 a…
Celebrate Charter Day on 2 October at venues across Worcester with exhibitions, performance and gui…
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How Much LHA Will I Receive?
To work out how much Local Housing Allowance you will be entitled to you will need to know which BR…
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Can I have more wheelie bins?
Guidance For most single properties, two wheelie bins are provided; a 180-liter dark grey bin for g…
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What happens if I don't pay my business rates?
If, for any reason, you don't pay your Business Rates on time we are legally obliged to issue docum…
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What if I can't pay my business rates?
The most important thing to do if you are having problems paying your business rates is to contact…
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