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Home
Residents
All services
The home of all resident related services.
About your Council
Agendas, consultations and other council related information.
Council Tax
Discounts, exemptions and other council tax related information.
Councillors & Democracy
Agendas, consultations and other council related information.
Community Development and Centres
Local community wellbeing related guides
Community Safety
Statistics, reviews and other safety tips for residents.
Elections and voting
Election results and other voting frequently asked questions.
Environmental Health
County-wide regulatory services and contact details.
Housing
Supporting vulnerable households with our dedicated housing team.
Leisure, Events, Parks and Allotments
Local green spaces and other recreational facilities.
My local area
Local search portal for property information and electoral details.
Parking
Car permits, tickets and other public facilities.
Planning
Application forms and other planning guidance.
Pay It
Online secure payment for a variety of council services.
Report It
Online forms to report a range of services and crimes.
Request It
Application forms for local and central government departments.
Sustainability
The Council's approach to tackling the joint climate and biodiversity emergencies
Waste and Recycling
Bin schedules, collections and other waste-related enquiries.
Business
All services
Business Rates
Non-Domestic Rate, or Business Rates information.
Commercial Waste Collection Service
Trade waste collection service specifically for businesses in the city
Doing business with Worcester City Council
Find information to help contractors and suppliers tender for contracts
Funding and support
Free support and guidance to start, run and grow your business.
Inward investment
Growth plans for existing businesses located in the district.
Licensing
Administration, regulation and enforcement of licenses.
Town Centre Plans
Adapting to the changing needs of the community.
Work for us
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1292
Report Damage or Vandalism
Damage We can repair damage on our own land, but not private land or property as this would be the…
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Housing Benefit/Council Tax Support - Change of Circumstances
Reporting changes if you receive Housing Benefit or Council Tax Support If you already receive Hous…
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Benefits Self Service Online Access
Council Tax, Business Rates, Housing Benefit and Council Tax Support Our Self Service pages give yo…
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Disability Benefits
There are a number of benefits available that can help with the special needs of disabled customers…
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I Have Been Asked to Leave
My landlord has asked me to leave, do I have to? Landlord and tenant law can be complex, and the in…
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Warndon Wood Nature Reserve
Part of Warndon Woodlands Local Nature Reserve This ancient woodland has a wonderful display of blu…
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Local Development Framework
Local Development Framework (LDF) is the term used for the set of documents which make up the overa…
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I need help moving my wheelie bins or sacks
Worcester City Council recognises that not all our residents are physically able to place their rec…
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Massage and Special Treatment Licence
If you wish to operate an establishment offering massage or special treatment in the City, you need…
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Licensing complaints and compliments
Complaints Worcestershire Regulatory Services carries out the Council's licensing functions on thei…
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Business Continuity
Business Continuity refers to the capability of an organisation to deliver its products or services…
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Copyright Notice ©
This page explains our privacy policy and how we will use and protect any information about you tha…
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Guide to Information
This is Worcester City Council’s Guide to Information, which lists the information we are required…
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Planning Application Forms
The City Council actively encourages the use of the Planning Portal for online submission of Planni…
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Permitted Development
What is Permitted Development? You can make certain types of minor changes to your house without ne…
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Houses in Multiple Occupation Supplementary Planning Document
The Houses in Multiple Occupation Supplementary Planning Document forms part of Worcester City's Lo…
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Neighbourhood Planning in Worcester City
The Localism Act 2011 has introduced a new element to the planning system for England in the form o…
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Will Universal Credit affect me?
If you need to make a new claim for Jobseeker's Allowance, Housing Benefit, Working Tax Credit, Chi…
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Help managing your money
The money management service has developed a free online tool especially for people making a new cl…
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Direct Debit Fundraising
Charitable organisations that carry out face-to-face fundraising in the District by asking people t…
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