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Home
Residents
All services
The home of all resident related services.
About your Council
Agendas, consultations and other council related information.
Council Tax
Discounts, exemptions and other council tax related information.
Councillors & Democracy
Agendas, consultations and other council related information.
Community Development and Centres
Local community wellbeing related guides
Community Safety
Statistics, reviews and other safety tips for residents.
Elections and voting
Election results and other voting frequently asked questions.
Environmental Health
County-wide regulatory services and contact details.
Housing
Supporting vulnerable households with our dedicated housing team.
Leisure, Events, Parks and Allotments
Local green spaces and other recreational facilities.
My local area
Local search portal for property information and electoral details.
Parking
Car permits, tickets and other public facilities.
Planning
Application forms and other planning guidance.
Pay It
Online secure payment for a variety of council services.
Report It
Online forms to report a range of services and crimes.
Request It
Application forms for local and central government departments.
Sustainability
The Council's approach to tackling the joint climate and biodiversity emergencies
Waste and Recycling
Bin schedules, collections and other waste-related enquiries.
Business
All services
Business Rates
Non-Domestic Rate, or Business Rates information.
Commercial Waste Collection Service
Trade waste collection service specifically for businesses in the city
Doing business with Worcester City Council
Find information to help contractors and suppliers tender for contracts
Funding and support
Free support and guidance to start, run and grow your business.
Inward investment
Growth plans for existing businesses located in the district.
Licensing
Administration, regulation and enforcement of licenses.
Town Centre Plans
Adapting to the changing needs of the community.
Work for us
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Commercial waste collection service
Worcester City Waste Worcester City Waste provides a trade waste collection service specifically fo…
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Bulky household waste collection service
The crew will only pick up what was agreed at the time of booking. Until further notice, we are una…
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Welfare Reform Information - Benefit Changes
The welfare system has undergone significant changes in recent years, particularly for people of wo…
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Benefits Self Service Online Access
Council Tax, Business Rates, Housing Benefit and Council Tax Support Our Self Service pages give yo…
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Crisis and Resilience Fund Housing Payments (formerly known as DHP)
If you're struggling to pay your rent or housing costs, you may be able to get extra financial supp…
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Housing Benefit appeals
Appeal your Housing Benefit or Council Tax Support decision If you believe our decision about your…
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Additional Licensing of HMOs
Please use the link below to apply for your HMO licence. House in multiple occupation (HMO) applica…
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Repairs & Property Standards
Repairs in private rented accommodation Unless the tenancy has a fixed term of more than seven year…
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Disabled Facility Grants (DFG)
Disabled Facilities Grant: Help to Adapt Your Home We are here to help you live independently in yo…
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Offerton Lane Local Nature Reserve
This Reserve is made up of two wetland areas linked by the old Offerton Lane. It was created to pro…
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Perry Wood Local Nature Reserve
Perry Wood has a long and varied history, and has existed in some form since Anglo-Saxon times. Gen…
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Warndon Wood Nature Reserve
Part of Warndon Woodlands Local Nature Reserve This ancient woodland has a wonderful display of blu…
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Neighbourhood Planning
What are Neighbourhood Plans? The Localism Act 2011 introduced a new type of planning which allows…
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Local Development Framework
Local Development Framework (LDF) is the term used for the set of documents which make up the overa…
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Conservation Areas
What is a Conservation Area? One of the duties of the Council is to consider all parts of the city…
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Historic Environment Record
What is the Historic Environment Record? Worcester City Council keeps a detailed record of archaeol…
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Can I have more wheelie bins?
Guidance For most single properties, two wheelie bins are provided; a 180-liter dark grey bin for g…
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My bin hasn't been collected
Report missed household bin or sack collection We are sorry if we have inadvertently missed collect…
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Garden Waste Collection Service Terms & Conditions
Please read the terms and conditions before you sign up for our garden waste scheme. Please keep a…
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Enquiries about your bill
If you have any questions about your Council Tax or Non-Domestic Rate bills, or Council Tax Support…
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