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Home
Residents
All services
The home of all resident related services.
About your Council
Agendas, consultations and other council related information.
Council Tax
Discounts, exemptions and other council tax related information.
Councillors & Democracy
Agendas, consultations and other council related information.
Community Development and Centres
Local community wellbeing related guides
Community Safety
Statistics, reviews and other safety tips for residents.
Elections and voting
Election results and other voting frequently asked questions.
Environmental Health
County-wide regulatory services and contact details.
Housing
Supporting vulnerable households with our dedicated housing team.
Leisure, Events, Parks and Allotments
Local green spaces and other recreational facilities.
My local area
Local search portal for property information and electoral details.
Parking
Car permits, tickets and other public facilities.
Planning
Application forms and other planning guidance.
Pay It
Online secure payment for a variety of council services.
Report It
Online forms to report a range of services and crimes.
Request It
Application forms for local and central government departments.
Sustainability
The Council's approach to tackling the joint climate and biodiversity emergencies
Waste and Recycling
Bin schedules, collections and other waste-related enquiries.
Business
All services
Business Rates
Non-Domestic Rate, or Business Rates information.
Commercial Waste Collection Service
Trade waste collection service specifically for businesses in the city
Doing business with Worcester City Council
Find information to help contractors and suppliers tender for contracts
Funding and support
Free support and guidance to start, run and grow your business.
Inward investment
Growth plans for existing businesses located in the district.
Licensing
Administration, regulation and enforcement of licenses.
Town Centre Plans
Adapting to the changing needs of the community.
Work for us
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Worcester City Plan 2025 - 2030
Welcome to Worcester City Council’s strategic plan for the next five years: An ambitious, vibrant a…
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Request or apply for it
We have provided a number of things for you to apply for online, whether it be renewing your librar…
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What if I can't pay?
It is important that you pay each monthly instalment on or before the due date shown on your bill…
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Council Tax - Contact Us
Please ensure that you have provided your full name, address, and reference number (if you have one…
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Housing Association / RSL / Council Tenant Advice
What if my landlord doesn't carry out repairs? If you are a tenant of Worcester Community Housing o…
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Searching for a Planning Application?
Our Planning Search service currently offers access to all applications received by the City Counci…
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Planning Appeals
Do I have the right to appeal? The applicant has a right to appeal to the Planning Inspectorate if…
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Register of Hazardous Substances Consents
Under the Planning (Hazardous Substances) Act 1990 if a site contains a hazardous substance on over…
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Extended Housing Benefit payments when returning to work
If some of your benefit entitlements come to an end because you have taken up employment, increased…
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Thank you - Form confirmation
Your information has been submitted successfully. Thank you for your request which will be processe…
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Gorse Hill and Elbury Mount Local Nature Reserve
These hills are the highest point in Worcester City. Grazed until the 1950's, a range of habitats h…
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Ronkswood Hill Meadows Local Nature Reserve
This is a pocket of traditional farming landscape in the City! Once part of the former Ronkswood Hi…
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Is My Property Listed?
What is a Listed Building? A listed building is a building or structure of special architectural or…
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Which BRMA applies to me?
The following BRMAs are in the Worcester District To find out which BRMA a property is in you will…
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I need more black or green sacks
There are several properties that are not able to have wheelie bins and will be serviced by a weekl…
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Lotteries and Gambling
Gambling for Good CausesSmall Society LotteriesPremises LicencesGaming in Alcohol Licensed Premises…
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Licensing complaints and compliments
Complaints Worcestershire Regulatory Services carries out the Council's licensing functions on thei…
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Worcester Cemeteries and Worcester Crematorium
Worcester City Council, Bereavement Services Team, aim to provide a professional, caring and sensit…
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City Life Magazine
City Life Magazine ceased publication in summer 2023. City Life magazine covers a range of stories…
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Planning Application Forms
The City Council actively encourages the use of the Planning Portal for online submission of Planni…
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