Contact Details

If you would like to speak to somebody for housing advice or homelessness enquiries, you can contact the team as follows:

Tel:  01905 722589


If you are concerned that you are at risk of becoming homeless, it is really important that you seek advice at the earliest opportunity. In the first instance, you should speak to a customer services advisor at the Worcestershire Hub - this is located in the Hive.

Worcestershire Hub Customer Service Centre

The Hive,
Sawmill Walk,
The Butts,

If you need housing advice Customer Service Centre staff are available at The Hive Monday to Friday 9.00am to 5pm.

They will complete a Housing Options Form with you and if necessary make an appointment to see a Homeless Prevention Officer.

Please note a  Homeless Prevention Officer can been seen via appointment only Monday to Friday 9.00am to 5pm

Postal Address

The Guildhall
High Street

Please visit the Worcester City Council contact page if you require directions. Emergency Homeless Out Of Hours Number: 01562 733178

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