Email Newsletters Privacy Notice

Data Controller and Processors

The Data Controller is Worcester City Council. 

The Data Protection Officer for Worcester City Council can be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it.  

Campaign Master act as Data Processors on behalf of Worcester City Council for the distribution of newsletters.

Purpose of Processing 

To contact you and provide newsletters and related updates that you have chosen to receive.

Lawful basis for processing personal data

Article 6(1)(a) – Consent. You have given clear consent to receive newsletters from the Council.

Source of data

The data subject (you directly)

Who we share the information with

Campaign Master, acting as data processors to distribute newsletters on our behalf.

We do not share your personal data with any other third parties for newsletter purposes.

How long we hold your information

We will keep your personal data for as long as you remain subscribed to receive newsletters.

If you unsubscribe, your details will be removed or securely suppressed without undue delay, in line with our retention schedule.

Your rights

You have rights under UK GDPR, including the right to:

• access your personal information
• ask us to correct incorrect or incomplete information
• ask for your information to be deleted (in certain circumstances)
• restrict how your information is used
• object to certain uses of your information
• request your information in a commonly used format (data portability)
• understand and challenge automated decisions and profiling.

We may not always be able to agree to a request if the law requires us to keep or use your information.

Individual’s right to withdraw consent at any time

You can withdraw your consent at any time by:

• using the unsubscribe link in any newsletter email, or
• contacting the Council directly using the details below.

Complaints and further information

If you have questions or concerns about how your information is used, please contact the Data Protection Officer:

Email:        This email address is being protected from spambots. You need JavaScript enabled to view it. 
Phone:      01905 722233

Postal address:  

Data Protection Officer
Worcester City Council
The Guildhall
High Street
Worcester
WR1 2EY

If you remain dissatisfied, you have the right to complain to the Information Commissioner’s Office (ICO):

Website:   https://www.ico.org.uk 

Phone:      0303 123 1113

Postal address:   

Information Commissioner's Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF

Changes to this notice

We may update this privacy notice from time to time. The latest version will always be available on our website.