Service being provided
Administration and processing of Disabled Facility Grants including determining eligibility and monitoring of grant allocations.
Categories of personal data we need to collect
- Contact Details
- Financial including benefit entitlements
- Date of Birth
- Household information including Children/Dependants
Categories of ‘special’ personal data we need to collect
Source of data
Information is provided to us by Milbrook Health.
Consequences of failing to provide personal data
If you do not provide the required personal data it may delay or prevent the assessment of your application for a grant.
Data Controller and Processors
The Data Controller is Worcester City Council
Milbrook Health is a Data Processor supporting this purpose.
Purpose of Processing & Lawful Basis
- Service Delivery
- Service planning/Improvement
- Prevention or Detection of Fraud/Crime
Our legal basis for using your personal data is:
Compliance with a legal obligation as set out in the Housing Grants, Construction & Regeneration Act 1996
Our legal basis for using your Special Categories of data is:
processing is necessary for reasons of substantial public interest in accordance with the above legislation
Who we share the information with
Basic information such as name, address and contact details are shared with contractors to facilitate the installation of equipment.
How long we hold your information
We will only keep your information for the minimum period necessary. The information outlined in this privacy notice will be kept in accordance with our retention schedule. All information will be held securely and destroyed under confidential conditions.
Individual Legal Rights
Our use of your data will be subject to the following legal rights:
- Your Right to be Informed
- Your Right to Access your personal data
- Your Right for us to Rectify your personal data
- Your Right to Object to how we use your personal data
Individual right to complain to the Information Commissioners Office
If you have any worries or questions about how your personal information is handled please contact our Data Protection Officer via
Phone: 01905 722233
Data Protection Officer
Worcester City Council
If you still have concerns following our response you have the right to raise the matter with the Information Commissioner’s Office:
Information Commissioner's Office,