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Service being provided

Provision of Organisational Development services for Worcester City Council and its employees.

Categories of personal data we need to collect

  • Name
  • Address
  • Contact Details

Consequences of failing to provide personal data

If you do not provide the required personal data, it may delay or prevent the required service being provided to you (e.g. your training and development).

Data Controller and Processors

The Data Controller is Worcester City Council

The Data Protection Officer for Worcester City Council can be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it..  

Learning Pool Limited are Data Processors supporting this purpose.

Purpose of Processing

  • Offering and arranging training for you
  • Recording the status of your training with certain courses
  • To be able to contact you if necessary

Our lawful basis for using your personal data under Article 6 of the UK General Data Protection Regulations (GDPR)is:

  • Entering or performing a contract with the data subject
  • Performance of a task carried out in the public interest

Who we share the information with

  • Learning Pool Limited (learning management system provider)
  • To facilitate training and development opportunities we will also share your information with external trainers/providers and exam bodies for these purposes only.

How long we hold your information

  • The information outlined in this privacy notice will be kept in accordance with our retention schedule and for a maximum of 6 years from the cessation of your employment. All information will be held securely and destroyed under confidential conditions.

Individual Legal Rights

Our use of your data will be subject to the following legal rights:

  • Your Right to be Informed
  • Your Right to Access your personal data
  • Your Right for us to Rectify your personal data
  • Your Right to Object to how we use your personal data
  • Individual right to complain to the Information Commissioners Office

If you have any worries or questions about how your personal information is handled, please contact our Data Protection Officer via

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: 01905 722233

Postal Address:

Data Protection Officer
Worcester City Council
The Guildhall
High Street
Worcester
WR1 2EY

If you still have concerns following our response you have the right to raise the matter with the Information Commissioner’s Office:

Postal Address:
Information Commissioner's Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF

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