Creditors and Debtors Privacy Notice

Service being provided

Financial services to Worcester City Council to facilitate the ordering and payment of goods and services, payment of salaries, allowances and expenses and in some circumstances take enforcement action to recover monies owed.

Categories of personal data we need to collect

Name

Address

Contact Details

Financial

Consequences of failing to provide personal data

If you do not provide the required personal data it may delay or prevent us from processing a payment you are owed.

Data Controller and Processors

The Data Controller is Worcester City Council

The Data Protection Officer for Worcester City Council can be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it.

Civica and Malvern Hills District Council are Data Processors supporting this purpose.

Purpose of Processing & Lawful Basis 

Service Delivery

Service planning/Improvement

Prevention or Detection of Fraud/Crime

Our legal basis for using your personal data is:

Entering or performing a contract with the data subject

Performance of a task carried out in the public interest or in the exercise of official authority as provided for by the Local Government Finance Act 1992 and the Local Government Finance Act 2012, The Localism Act 2011 and any other relevant legislation

Who we share the information with

Civica

External Auditors

HMRC

Malvern Hills District Council

How long we hold your information

We will only keep your information for the minimum period necessary. The information outlined in this privacy notice will be kept in accordance with our retention schedule. All information will be held securely and destroyed under confidential conditions.

Individual Legal Rights

Our use of your data will be subject to the following legal rights:

• Your Right to be Informed
• Your Right to Access your personal data
• Your Right for us to Rectify your personal data
• Your Right to Object to how we use your personal data

Individual right to complain to the Information Commissioners Office

If you have any worries or questions about how your personal information is handled please contact our Data Protection Officer via

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.,

Phone: 01905 722233

Postal Address:

Data Protection Officer
Worcester City Council
The Guildhall
High Street
Worcester
WR1 2EY

If you still have concerns following our response you have the right to raise the matter with the Information Commissioner’s Office:

Postal Address:

Information Commissioner's Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF