Whilst it is expected that the responses to this consultation will be anonymous, if you are identifiable from any of the answers (or combination of answers) provided, this will then be classed and treated as ‘Personal Information’.

The Notice explains how we will treat any personal information that you do give us, how we will turn it into data which does not identify you (“anonymous”) and when we will delete your personal information.

Service being provided

To consult with the public about Council services, the use of public money and to understand and  inform decision making about services offered/delivered by Worcester City Council.

Categories of personal data we collect

  • Age
  • Gender
  • Relationship Status
  • Location data

Categories of ‘special’ personal data we collect

  • Disability
  • Racial or Ethnic Origin
  • Religion or Belief
  • Sexual Orientation
  • Gender Identity
  • Maternity and Pregnancy

Data Controller and Processors

The Data Controller is Worcester City Council

The Data Protection Officer for Worcester City Council can be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it.

The Data Processors: Survey hosting site (Survey Monkey or Microsoft).

Purpose of Processing

  • Service Delivery
  • Service planning / improvement(informing decision-making including checking the make-up of respondents).
  • To eliminate discrimination and advance equality under the Equalities Act 2010.

Our lawful basis for using your personal data is:

  • Performance of a task carried out in the public interest and/or,
  • Processing is necessary for compliance with a legal obligation to which the council must comply with (in this case under the Equalities Act 2010).

Our lawful basis for using your Special Categories of data is:

Processing is necessary for reasons of substantial public interest, specifically to ensure equality of opportunity or treatment.

Who we share the information with

We will not share your personal information with any other third parties unless the law requires us to do so.

We may share anonymous, statistical and trend information from this consultation with third parties to improve services and we may publish summary data, which is anonymous, in reports and on our website.

How long we hold your information

We will only keep your information for the minimum period necessary. The information outlined in this privacy notice will be kept in accordance with our retention schedule. All information will be held securely and destroyed under confidential conditions.

All personal information will be destroyed within 12 months of the date of collection (minor consultations) / 5 years (major consultations) in accordance with our retention schedule.

As soon as your personal information has been analysed for the project, it will be made anonymous.

Individual Legal Rights

If the information provided becomes personal information because you are identifiable, the following legal rights apply until your data is anonymised:

  • Your Right to be Informed
  • Your Right to Access your personal data
  • Your Right for us to Rectify your personal data
  • Your Right to have your personal data Erased
  • Your Right to Restrict our processing of your personal data
  • Your Right to Object to how we use your personal data

Individual right to complain to the Information Commissioners Office

If you have any worries or questions about how your personal information is handled please contact our Data Protection Officer via

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.,

Phone: 01905 722233

Postal Address:

Data Protection Officer, Worcester City Council, The Guildhall, High Street, Worcester, WR1 2EY

If you still have concerns following our response you have the right to raise the matter with the Information Commissioner’s Office:

Postal Address:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF